Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Aliza Ashad

Liverpool

Summary


Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Friendly retail professional with successful background in sales and marketing. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Considered hardworking, punctual and driven.

Overview

4
4
years of professional experience

Work History

Sales Consultant

Politix Menswear
03.2023 - Current


  • Demonstrated product features and benefits to enhance customer understanding and satisfaction.
  • Collaborated with team members to meet sales targets and improve overall performance.
  • Resolved customer inquiries and complaints promptly to maintain high service standards.
  • Participated in regular training sessions to enhance product knowledge and sales techniques.
  • Provided sales and customer service assistance to walk-in traffic
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Processed transactions accurately using point-of-sale systems.
  • Implemented merchandising strategies that improved product visibility and sales potential.
  • Trained new employees on store policies, procedures, and best practices for superior customer service.

Retail Sales Associate

Kmart
11.2021 - 04.2023
  • Helped customers complete purchases
  • Issued receipts and processed refunds, credits or exchanges.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Transporting heavy cages around the store for returns of products
  • Completed online orders including picking and packing for shipment.

Retail Sales Associate

Myer
09.2022 - 01.2023
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Answered questions about store policies and addressed customer concerns.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Issued receipts and processed refunds, credits or exchanges.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.

Education

Biotechnology

University of Tech Sydney
Sydney, NSW

High School Diploma -

Bonnyrigg High School
Bonnyrigg, NSW
09.2022

Skills

  • Customer Service
  • Fast Learner
  • Task Prioritization
  • Judgment and Decision Making
  • Relationship Building
  • Adaptable and Flexible
  • Available Nights, Weekends and Holidays
  • Product Knowledge
  • Payment Processing
  • Energy and Physical Stamina
  • Strong Communication and Interpersonal Skills
  • Cash Handling
  • Customer Assistance
  • Store Opening and Closing
  • Reliable and Responsible

Additional Information

Peer support leader

  • Monitor and teach junior students
  • Collaborate with other student mentors

Timeline

Sales Consultant

Politix Menswear
03.2023 - Current

Retail Sales Associate

Myer
09.2022 - 01.2023

Retail Sales Associate

Kmart
11.2021 - 04.2023

Biotechnology

University of Tech Sydney

High School Diploma -

Bonnyrigg High School

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Aliza Ashad