Aliza Lukmanjee Rixon
Glen Iris
Summary
Organized, committed, dependable, team player and friendly candidate. Successful at managing multiple responsibilities with a positive attitude. Many years of corporate experience with attention to detail and professionalism.
Overview
24
24
years of professional experience
Work History
Contact Centre Coordinator
Peters Ice Cream
10.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to newly designed computer system.
- Worked effectively in fast-paced environments.
- Consistently maintaining highest sales figures in the team.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
Administration Assistant
Tigerland Investments Limited
01.2020 - 10.2023
- Assisted development and implementation of new administrative procedures.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Created and updated records and files to maintain document compliance.
- Maintained daily report documents, memos and invoices.
Administration Assistant and Telemarketing
Jan Pro Commercial Cleaning
07.2016 - 10.2019
- Scheduled client appointments for potential new customers
- Created and maintained databases to track and record customer data
- Composed inter-office correspondence and provided product and service information to customers.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Liaised with key decision makers to organise appointments for the sales team.
Instrument Kit Coordinator
Johnson & Johnson Medical
08.2008 - 12.2008
- Designed instrument catalogues for Orthopaedic Surgeons and Nurses.
- Photographed each instrument and entered all product codes into the internal data base.
- Liaised with hospitals to ensure that instrument kits were available 2 days prior to operation.
- Checked in instruments once returned to loan kit office and updated loan kit list.
- Excellent communication skills, both verbal and written.
Marketing Events Coordinator
DePuy Johnson & Johnson Medical
03.2003 - 08.2007
- In house marketing coordinator that organised product launches, learning conferences for surgeons and team building conferences for staff.
- Liaised with Orthopaedic and Neuro Surgeons and assisted them with creating their presentations for conferences.
- Liaised and negotiated contracts with major hotels and organised block bookings for accommodation and conference rooms.
- Reviewed event bills to confirm accuracy and approve payment.
- Worked with audio visual companies to stream live surgery operations to conference rooms.
- Assisted in editing procedures into DVD's and distribution.
- Coordinated domestic and international flights for all staff and surgeons.
- Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
- Brainstormed and implemented creative event concepts and themes.
- Arranged availability of audio-visual equipment, transportation and displays for various types of events.
- Attended conferences and events to stay up-to-date with industry trends and planning standards.
- Performed event coordination for larger parties and gatherings.
- Communicated with catering, lighting and sound companies to obtain price quotes.
- Managed event logistics and operations.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Purchased all merchandise for conferencing and
- Consulted with customers to determine objectives and requirements for events.
- Developed post-event reports to determine effectiveness of each event.
- Coordinated schedules and timelines for events.
Marketing Support Coordinator
DePuy Johnson & Johnson Medical
02.2002 - 02.2003
- Assisted product managers in marketing related duties.
- Answered general marketing department inquiries by email, phone, and mail.
- Used online and offline marketing to generate leads, increase visibility and drive sales growth.
- Managed workflow between staff, coordinating documents and creative material distribution.
- Created engaging brochures and flyers to use for promotional materials and distribution.
Sales Secretary
DePuy Johnson & Johnson Medical
10.2000 - 02.2002
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Liaised between clients and vendors and maintained effective lines of communication.
- Assisted coworkers and staff members with special tasks on daily basis.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Education
Business Management
Swinburne University of Technology
Melbourne, VIC09.2000
Skills
- Customer service skills
- Inbound and outbound customers
- Experience with EBM
- Liaising with key stakeholders of the business
- Office Administration
- Organisation of meetings
- Minute taking
- Relief reception
- Creating reports and presentations
- Diary Management
- Event Organisation
- International and Domestic Travel
- Organisation of transport both International and Domestic transfers
- Organising and managing events
- Event Supervision
- Corporate Events Planning
- International, Domestic Travel
- Event Coordination
- Conference Coordination
- Catering Coordination
- Business Correspondence
- Office Equipment Maintenance
- Project Management
- Database maintenance
- Vendor Negotiations
- Microsoft Office proficient
- Business Administration
- Office Management
- Mail Handling
- Administrative Support
- Data Organization
- Word Processing
- Telephone Reception
- Administrative Operations
Timeline
Contact Centre Coordinator
Peters Ice Cream
10.2023 - Current
Administration Assistant
Tigerland Investments Limited
01.2020 - 10.2023
Administration Assistant and Telemarketing
Jan Pro Commercial Cleaning
07.2016 - 10.2019
Instrument Kit Coordinator
Johnson & Johnson Medical
08.2008 - 12.2008
Marketing Events Coordinator
DePuy Johnson & Johnson Medical
03.2003 - 08.2007
Marketing Support Coordinator
DePuy Johnson & Johnson Medical
02.2002 - 02.2003
Sales Secretary
DePuy Johnson & Johnson Medical
10.2000 - 02.2002
Business Management
Swinburne University of Technology
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