Alkhair mohamed
inala,QLD
Summary
Versatile and empathetic professional with experience at Uniting Care, adept in daily living assistance and developing strong interpersonal relationships. Excelled in providing mobility support and first-aid, significantly enhancing client well-being. Demonstrated exceptional documentation skills and a commitment to health and safety, contributing to a positive and supportive environment.
Overview
3
3
years of professional experience
Work History
Disability Support Worker
Uniting Care
02.2024 - 10.2024
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
Grocery Clerk
Woolworths
03.2022 - 12.2023
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
Customer Service Representative
Perfection Fresh
01.2023 - 10.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
No Degree - Certificate III in Community Services
Strategix
Brisbane, QLD01-2025
No Degree - Business Diploma
Forest Lake State High School
Brisbane, QLD01-2024
Skills
- Daily living assistance
- Housekeeping and meal preparation
- Documentation skills
- Mobility support
- Health and safety
- Household chores
- Health meals and snacks
- Physical assistance
- First-aid and CPR
Timeline
Disability Support Worker
Uniting Care
02.2024 - 10.2024
Customer Service Representative
Perfection Fresh
01.2023 - 10.2023
Grocery Clerk
Woolworths
03.2022 - 12.2023
No Degree - Certificate III in Community Services
Strategix
No Degree - Business Diploma
Forest Lake State High School
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