Allaiza Dayawon
Berrilee,NSW
Summary
Proven to excel in high-pressure environments, I enhanced customer satisfaction at Mountain View Chinese Restaurant by leveraging strong multitasking and exceptional customer service skills. Collaborated effectively with teams to boost service efficiency during peak hours, demonstrating a keen ability to manage cash transactions and ensure guest delight through meticulous attention to detail and proactive service.
Overview
2
2
years of professional experience
Work History
Waitress
Mountain View Chinese Restaurant
04.2023 - Current
- Consistently delivered excellent service standards in busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Processed orders and sent to kitchen employees for preparation.
- Collaborated with team members to consistently provide efficient service during peak hours.
Education
Certificate II in Haidressing
Tafe Ultimo
Sydney, NSWSkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Order taking
- Cash handling
- Safe food handling
- Payment processing
- Food running
- Table setting
- Allergy awareness
- Point of sale operation
Timeline
Waitress
Mountain View Chinese Restaurant
04.2023 - Current
Certificate II in Haidressing
Tafe Ultimo
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