Allan Bunker

 Aftermarkets sales target for on-site services in Western Australia (WA) for all product lines of Schenck Process
 Promote service capabilities to WA clients
 Deliver service estimations (quotations) based on customers enquiries and/or service engineers’ leads, that meet current service
agreements and internal pricing rules
 Gain market intelligence to deliver accurate service resource planning
 Complete weekly safety reporting in regards to on-site services
 Compile monthly management reports
 Deliver accurate SOW & handover forms to all stake holders to ensure efficient completion of service jobs
 Expedite client quotations / SOW details / Manning lists
 Review, update & maintain accurate service calendar details to ensure correct resources are aligned with effective service execution
 Drive service tool maintenance, registers, packing, dispatch & receivable tasks to ensure effective resources are available to execute
service requirements
 Expedite, review and issue service reports to client and store in CASPA.
 Complete & authorise employee, contractor timesheets.
 Provide administrative support to all on-site services on the West Coast, such as (but not limited to), raising sales orders / service
orders, coordination of flights, accommodation, car hire, training, medicals and generating job calculations required for invoicing of
services delivered. Ad Hoc Aftermarkets spares jobs as required to support the business.
 Coordinate breakdown, preventative and improvement maintenance activities with the client and ensure those activities are
performed in a safe, timely and cost effective manner
 Coordinate “On Call” emergency breakdown services as required
 Coordination of medicals, inductions and training for service personnel.

• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Set, enforced, and optimized internal policies to maintain responsiveness to demands.
• Developed and maintained relationships with external vendors and suppliers.
• Developed and implemented strategies to maximize customer satisfaction.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Increased profit by streamlining operations.
• Prepared Freight for flights

• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Set, enforced, and optimized internal policies to maintain responsiveness to demands.
• Developed and maintained relationships with external vendors and suppliers.
• Developed and implemented strategies to maximize customer satisfaction.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Interacted well with customers to build connections and nurture relationships.

• Oversaw warehouse staff and maintained efficiency in fast-paced environment.
• Prepared freight for flights
• Preparing freight for different aircrafts
• Handling of passenger animals
• Forklift driving
• Balancing of cash register
• Quoting sales
• Organising pick ups and deliveries