- Music- Experienced singer and guitarist
- Active within my local church, especially amongst the youth
- Sports- Volleyball, Basketball and Cricket
Allan Jomon
Point Cook
Summary
Organized and dedicated former Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
Work History
Mail Officer
Australia Post
10.2023 - 02.2024
- Reviewed incoming mail for proper date, postage and barcode scans.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
- Evaluated mail trays to determine proper placement.
- Troubleshot malfunctioning mail-sorter machines by unclogging jams while protecting integrity of envelopes.
- Inspected mail for damages and took appropriate action to deliver in good condition.
- Labeled, weighed and processed mail and packages for efficient distribution.
- Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Proved successful working within tight deadlines and a fast-paced environment.
Pizza Delivery Driver
Big Brothers Pizza
11.2022 - 02.2023
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained organized, safe and clean work areas and complied with company safety and security standards.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
Delivery Truck Driver
Followmont Transport
01.2022 - 08.2022
- Inspected vehicle before and after every trip and conducted minor repairs.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Delivered packages from distribution center to residential areas using self-developed routes.
- Removed and unloaded packages from small, medium and large trucks for customer deliveries, using extreme care to avoid damage to goods.
- Operated equipment such as hand trucks and carts to efficiently load and unload vehicles, consistently maintaining tight timetables.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
- Delivered packages on time while developing new routes with concern for both safety and weather.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Food Service Assistant
Coorparoo Aged Care
01.2021 - 07.2021
- Preparation, serving, presentation and delivery of food and beverages in accordance with the Food Safety Program.
- Ensuring that the correct food and beverages are served to each resident according to their dietary/specialised nutritional and consistency requirements and/or known food allergens and tolerances.
- Ensure a high standard of customer service including presenting in a professional manner at all times when interacting with residents during meal services
- Communicate effectively with residents, resident representatives, staff and external agencies.
- Ensure that meals are delivered within a timely and efficient manner to ensure freshness and quality, and that food remains at the required temperature.
- Provide assistance to residents when requested and refer any complaints or concerns to the Head Chef/ Clinical Care Coordinator/RN/EN or Facility Manager.
- Comply with company policy and HACCP Food Safety Standards including wearing of designated PPE when preparing and serving food.
- Ensure that the clearing of dining rooms, removal of food trays from residents’ rooms, and the washing of dishes and cleaning are in accordance with the Facilities Food Safety Program.
- Maintain confidentiality of resident information at all times.
- Perform work in a legal and ethical framework by following appropriate reporting mechanisms to meet duty of care requirements.
- Maintain confidentiality of resident information at all times.
- Use initiative and discretion both in the performance of own work and in assisting and supporting other members of the team.
- Any other tasks as determined by the head chef or housekeeping supervisor as applicable to the role.
Administration Assistant Volunteer
St Vincent's Care Services
02.2019 - 10.2019
- Executed record filing system to improve document organization and management.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Recorded expenses and maintained accounting records.
- Maintained inventory of office supplies and placed orders.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Waiter, Kitchen Hand
Albany Spice Garden
05.2014 - 08.2016
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Communicated with kitchen staff to enable accurate food preparation.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Inspected dishes and utensils for cleanliness.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
Bachelor of Arts - Music Ministry
Alphacrucis University College
Melbourne, VIC12-2025
Diploma of Music - Music
Alphacrucis University College
Melbourne, VIC12-2023
Bachelor of Biomedical Science - undefined
Australian Catholic University
Banyo, Brisbane07.2022
Queensland Certificate of Education - undefined
Craigslea State High School
Chermside West, Brisbane10.2017
Skills
- Filing
- Records retrieval
- Mail handling
- Data management
- Office administration
- Data organization
- Microsoft Excel
Interests
Timeline
Mail Officer
Australia Post
10.2023 - 02.2024
Pizza Delivery Driver
Big Brothers Pizza
11.2022 - 02.2023
Delivery Truck Driver
Followmont Transport
01.2022 - 08.2022
Food Service Assistant
Coorparoo Aged Care
01.2021 - 07.2021
Administration Assistant Volunteer
St Vincent's Care Services
02.2019 - 10.2019
Waiter, Kitchen Hand
Albany Spice Garden
05.2014 - 08.2016
Bachelor of Biomedical Science - undefined
Australian Catholic University
Queensland Certificate of Education - undefined
Craigslea State High School
Bachelor of Arts - Music Ministry
Alphacrucis University College
Diploma of Music - Music
Alphacrucis University College
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