Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
Timeline
Generic

Allan Li

Melbourne,Australia

Summary

Dynamic professional with a proven track record at Panya, adept in customer service and cash handling. Excelled in team collaboration and problem-solving, significantly enhancing customer satisfaction. Skilled in payment processing and stock maintenance, I bring a blend of hard and soft skills tailored to drive retail excellence.

Overview

2
2
years of professional experience

Work History

Bakery Assistant

Panya
Melbourne, Victoria
08.2024 - Current
  • Pre-ordered stocks, ensuring timely availability of bakery supplies.
  • Handled daily cash deposits, ensuring accuracy and security.
  • Exchanged large bills into coins to facilitate customer transactions.
  • Utilized microphone to effectively promote bakery promotions and discounts.
  • Processed and managed all documentation including packing lists, credit forms, M.A.F., and invoices.

Food Waiter

Dafengshou
Melbourne, Australia
07.2024 - 08.2024
  • Prepared checks to itemize and total meal costs and sales taxes
  • Supported other servers, running food and refilling beverages to meet team goals
  • Responded quickly to meet customer needs and resolve problems
  • Focused on learning new skills and staying updated with industry changes
  • Answered telephones to take reservations or to-go orders
  • Prepared and presented final bill and collected cash or credit card payments
  • Provided excellent customer service to guests by anticipating needs and responding promptly to requests

Retail Assistant

Yuanqi store
Fuzhou, China
12.2023 - 02.2024
  • Handled daily paperwork tasks such as filing documents or completing reports
  • Monitored store security and safety to ensure a secure shopping environment
  • Computed sales prices, total purchases, and received and processed cash and credit payment

Retail Assistant

Dingxiangju bread store
Fuzhou, China
06.2023 - 09.2023
  • Maintained records related to sales
  • Proficient in using point-of-sale systems to process transactions accurately
  • Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory

Education

Highvales Secondary Colloge
Melbourne

Skills

  • Strong teamwork
  • Customer service understanding
  • Customer Support
  • Cash Handling
  • Payment Processing
  • Problem-Solving
  • Multitasking
  • Time management abilities
  • Excellent Communication
  • Stock maintenance
  • Temperature monitoring
  • Order taking

Volunteer Experience

Public water and food producing, caring for homeless, Fuzhou, Fujian, 07/01/23, 08/31/23

Languages

English
Professional
Chinese (Mandarin)
Native/ Bilingual

Timeline

Bakery Assistant

Panya
08.2024 - Current

Food Waiter

Dafengshou
07.2024 - 08.2024

Retail Assistant

Yuanqi store
12.2023 - 02.2024

Retail Assistant

Dingxiangju bread store
06.2023 - 09.2023

Highvales Secondary Colloge

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Allan Li