Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Allan Spaziani

Varsity Lakes,QLD

Summary

Dynamic professional, specializing in sales strategies and fostering robust client relationships. Excelled in elevating customer satisfaction and achieving significant revenue growth through strategic negotiations and effective team leadership. Skilled in presentations and public speaking, with a keen focus on continuous improvement and performance excellence.

Overview

9
9
years of professional experience

Work History

Sales Director

DUX Grupo
01.2019 - 08.2023
  • Led a high-performing sales team through effective coaching, mentoring, and performance management strategies.
  • Enhanced customer satisfaction with a focus on fostering long-term relationships, consistently addressing client needs, and providing exceptional service.
  • Fostered a culture of continuous improvement within the sales department, regularly organizing workshops and skill-building sessions for employees at various levels of expertise.
  • Managed relationships with key industry stakeholders, attending conferences and networking events to further establish the company''s presence in relevant circles.
  • Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
  • Achieved regional sales targets through effective territory management and relationship building with key clients.
  • Streamlined sales processes by identifying inefficiencies, implementing new tools, and providing training to the team.
  • Managed complex negotiations with key accounts resulting in long-term contracts that bolstered annual revenue figures significantly.

Sales Specialist

DUX Grupo
08.2015 - 12.2018
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problemsolving.
  • Provided first-rate service to all customers and potential customers.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
  • Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.

Quality Control Intern

Comercial 3Albe
09.2014 - 06.2015
  • Actively participated in ongoing training initiatives aimed at expanding skill sets relevant to the field of Quality Control.
  • Evaluated supplier performance through audits and scorecards, fostering strong relationships based on mutual accountability for product quality.
  • Analyzed statistical data to identify trends in product quality, driving targeted process improvements for increased reliability.
  • Collaborated with cross-functional teams to implement process improvements based on audit recommendations.

Education

Bachelor of Business Admin. - Business Administration And Management

FIA - Fundação Instituto De Administração
São Paulo, Brazil
07.2015

Skills

  • Sales Strategies
  • Networking and relationship building
  • Presentations and public speaking
  • Goals and performance
  • Negotiation expertise
  • Sales Pipeline Management
  • Team Collaboration
  • Problem-Solving
  • Customer Service

Languages

Portuguese
Native or Bilingual
English
Full Professional
Spanish
Elementary

Timeline

Sales Director

DUX Grupo
01.2019 - 08.2023

Sales Specialist

DUX Grupo
08.2015 - 12.2018

Quality Control Intern

Comercial 3Albe
09.2014 - 06.2015

Bachelor of Business Admin. - Business Administration And Management

FIA - Fundação Instituto De Administração

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Allan Spaziani