Allan Tennyson

• Streamlined group operations by implementing efficient processes and procedures.
• Enhanced team productivity by providing ongoing training and support to staff members.
• Optimized resource allocation for improved operational efficiency and cost reduction.
• Implemented innovative strategies for continuous process improvements, resulting in increased customer satisfaction.
• Developed strong relationships with key stakeholders, fostering collaboration and communication across departments.
• Managed multiple projects simultaneously, ensuring timely completion while adhering to budget constraints.
• Reduced operational costs by identifying areas of inefficiency and implementing cost-saving measures.
• Evaluated employee performance regularly, providing constructive feedback for professional growth and development.
• Overcame challenges in the face of change by remaining agile and adaptable in decision-making processes.
• Trained new employees on proper protocols and customer service standards.
• Interacted well with customers to build connections and nurture relationships.

• This was a 6 Month Contract only to Restructure and Turn around the whole dealership to a Positive earnings.
• Increased team productivity by implementing streamlined processes and effective communication strategies.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Managed budgets effectively, ensuring optimal financial performance while reducing high dept levels

My Short Role was to develop and have the Business Operations up and running to a profitable /sustainable level.

• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Managed day-to-day business operations.
• Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
• Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
• Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Developed key operational initiatives to drive and maintain substantial business growth.

• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
• Increased sales by offering advice on purchases and promoting additional products.
• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
• Solved customer challenges by offering relevant products and services.
• Engaged with customers to effectively build rapport and lasting relationships.
• Maintained records related to sales, returns and inventory availability.
• Maintained high market leading standard
• Held No1 status for sales in Newcastle

• Maximized performance by monitoring daily activities and mentoring team members.
• Short stint here as Sherrin was moving to Sydney in 2012
• Sept 2011 my wife suffered an anurism which was life threatening which resulted in 2 years leave away from work caring for her and my family.

• Developed and maintained courteous and effective working relationships with all customers
• Carried out day-day-day duties accurately and efficiently.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Managed/maintained fleet of 11 Heavy Vehicles
• All facets ie Flat tops/Tippers & Tautliners
• This business was set up by me solely and was very successful for over 20 years.
• Streamlined operations for maximum efficiency by thoroughly analyzing and optimizing internal processes.
• Increased company growth by strategically developing and implementing effective business plans.
• Company Sold 2008