ALLANA BURT
Mayfield
Summary
In short, I am reliable, hardworking with strong attention to detail and eager to learn a new role within a business. I am able to work well both on my own initiative and as part of a team.
Overview
3
3
years of professional experience
Work History
Receptionist - NDIS/CHSP
Charlestown caring Group
12.2021 - 05.2022
- Answering telephones; rostering; development of newsletter and client activity calendar; liaising with volunteers; organising client transports; face to face client support; supporting the lifestyle officer with purchasing.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
Administration Officer - Aged Care Home
SummitCare
05.2022 - 08.2023
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Managed team petty cash, invoices, purchase orders and account transactions.
- Created, prepared, and delivered reports to various departments.
- Prepared agendas and took notes at meetings to archive proceedings.
- Managed daily payment processing and drafted related financial documents.
- Maintained personnel records and updated internal databases to support document management.
In Home Carer
Grandparent With Dementia
08.2023 - 04.2025
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Monitored and maintained cleanliness, sanitation, and organization of Home
- Remained alert to problems or health issues of clients and competently responded.
- Ran errands, managed laundry, and completed weekly grocery shopping.
- Transported to events and activities, medical appointments, and shopping trips.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Education
High School Diploma -
Waratah Technology Campus
12.2020
Callaghan College Jesmond Campus
Certificate III - Beauty Services
TAFE Newcastle
12.2023
CERT IV - Real Estate
Entry Education
03.2025
Skills
- Excellent time management
- Adaptable
- Leadership development
- Can work independently and part of a team
- Punctual
- Excellent customer service
- Flexibility
- Excellent written and verbal communication
- Teamwork
- Organized and Efficient
- Attention to Detail
- Positive Attitude
- Operational Standards
Timeline
In Home Carer
Grandparent With Dementia
08.2023 - 04.2025
Administration Officer - Aged Care Home
SummitCare
05.2022 - 08.2023
Receptionist - NDIS/CHSP
Charlestown caring Group
12.2021 - 05.2022
Callaghan College Jesmond Campus
Certificate III - Beauty Services
TAFE Newcastle
CERT IV - Real Estate
Entry Education
High School Diploma -
Waratah Technology Campus
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