Allana Gourlay

working at McDonald's has helped me provide and develop customer service in a fast-paced environment, help learn to collaborate with team members to ensure efficient shift productivity. assisted in being a welcoming worker to new people and the people around me providing a safe friendly open environment for those around me. my best achievement learning at McDonald's was stepping outside my comfort zone and learning a lot more about positive attitudes and assistance to make every customer leave the environment with a smile on their face, heres some small dotpoints

• Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
• Promoted a positive work environment through effective communication with colleagues and supervisors.
• Delivered exceptional service by promptly addressing customer concerns and special requests.
• Developed and maintained positive relationships with customers to enhance service.