Allana Shearer
Jerrabomberra,NSW
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales / Customer Service / Tech Support
Sieper Group
04.2024 - 06.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Locksmith Security Company
08.2019 - 02.2024
ASI locksmiths
07.2012 - 08.2019
Education
Certificate III in Locksmithing - Trade
Ultimo Tafe Sydney
11-2015
Year 12 Certificate -
Merici College
Canberra 09-2011
Skills
- Provided outstanding customer service
- Handled client’s issues face to face to resolve matters to the customer’s needs
- Handled customer’s needs in a timely matter
- Managed high levels of work load in a high intensity environment
- Worked independently in a team environment
- Answered phone calls in a high paced environment
- Communicated with team members on a regular basis
- Trained new employees
- Worked 24 hour emergency service
- Intermediate computer skills
- Effective listening abilities
- Good written verbal and communication skills
- Active listening
- Multitasking
- Dependable and responsible
Certification
- Year 12 certificate (Merici College)
- Locksmithing (certificate III)
Accomplishments
- Completed Year 12 certificate (2011)
- Completed Locksmithing certificate III
- Finalist ACT Apprentice of the year
- ACT Softball Representative
- Australian Softball Representative
- Captain of Hockey team
- Hockey Coaches’ award 2017
Timeline
Sales / Customer Service / Tech Support
Sieper Group
04.2024 - 06.2025
Locksmith Security Company
08.2019 - 02.2024
ASI locksmiths
07.2012 - 08.2019
Certificate III in Locksmithing - Trade
Ultimo Tafe Sydney
Year 12 Certificate -
Merici College
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