Summary
Overview
Work History
Education
Skills
Timeline
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Allanah Valentine

Collaroy,NSW

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Looking forward to stepping my foot in the door of a rewarding career with endless potential for professional and personal progression. I am driven, motivated and always ready for a challenge. I cannot wait to hear from you!

Overview

12
12
years of professional experience

Work History

Sample Coordinator

Volcom Headquarters
05.2023 - Current
  • Create accurate documentation of samples, maintaining meticulous records to ensure high levels of organisation when the samples arrive.
  • Coordinating with the rest of the product team to collect accurate data and apply it to purchase orders using AP21 software.
  • Manage sample requests and distribution, resulting in timely deliveries to Sales Representatives in Australia and New Zealand.
  • Oversee proper storage and handling of samples, reducing potential damage or loss incidents.
  • Coordinate shipping logistics for domestic and international shipments, ensuring prompt delivery of ordered samples within budget constraints.
  • Manage processing of all eCommerce return orders, including checking for any faults or flaws and making a decision as to whether the product can be put back into the warehouse for sales.
  • Booking relevant items in with The Iconic to be photographed and then uploaded to be available to sell.

Gym Manager

Bang Bang Muay Thai
10.2019 - 08.2022
  • Increased gym membership retention by implementing personalized Macro meal plans and regular progress check ins.
  • Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership sign-ups.
  • Trained and guided coaches to maintain high productivity and performance.
  • Handled problematic customers and clients to assist other employees and maintain excellent customer service.
  • Ensured compliance with all industry regulations by staying up-to-date on changes in legislation affecting the fitness industry.
  • Generated leads through sales promotions and word-of-mouth.
  • Expanded clientele base with targeted marketing strategies such as social media campaigns and local partnerships.

Hairdressing Apprentice

Headstart Hair
10.2016 - 09.2019
  • Provided pre and post-service consultations to accurately assess clients' needs.
  • Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
  • Answered phone calls and emails to schedule client appointments.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Maintained regular client list and successfully handled walk-in customers.
  • Developed loyal following of clients by providing high-quality services.
  • Used social media platforms to promote salon and services.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Educated customers on products to maximize benefits.

Barista

Chill Bar
06.2012 - 10.2016
  • Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas as required.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Trained new team members and was relied upon to manage a team where needed.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressed their needs.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Education

Certificate III & IV - Fitness

Australian Institute of Fitness
St Leonards, NSW
2016

Barrenjoey High School
Avalon, NSW
2015

Skills

  • Microsoft Office
  • Deadline Adherence
  • Attention to Detail
  • Critical Thinking
  • Decision-Making
  • Teamwork and Collaboration
  • Documentation and Recordkeeping
  • Multitasking Abilities
  • Friendly, Positive Attitude

Timeline

Sample Coordinator

Volcom Headquarters
05.2023 - Current

Gym Manager

Bang Bang Muay Thai
10.2019 - 08.2022

Hairdressing Apprentice

Headstart Hair
10.2016 - 09.2019

Barista

Chill Bar
06.2012 - 10.2016

Certificate III & IV - Fitness

Australian Institute of Fitness

Barrenjoey High School
Allanah Valentine