Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

ALLEN ANTO

Archerfield,Queensland

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Domestic Assistant

REGIS CAMP HILL
  • Assisting with domestic duties including washing, ironing, and vacuuming
  • Maintain and ensure completion of documentation while maintaining confidentiality
  • Cleaning resident's rooms, common areas and bathrooms to maintain clean and sanitary environment
  • Assisting with meal preparation and serving, including setting tables, delivering meals to residents and cleaning up.

Cleaner

PRINS WILLIAM ALEXANDER VILLAGE, BIRKDALE
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.

Customer Service Representative

NIGHT OWL CONVENIENCE STORE, STONES CORNER
  • Processed customer service orders promptly to increase customer satisfaction.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Customer Service Representative

Kayal Super Market
10.2019 - 04.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Diploma - Nursing

Queensland University of Technology
Brisbane, QLD

Diploma - Hospitality Management

Imagine Education
Ashmore
01.2025

Certificate IV - Kitchen Management

Imagine Education
Ashmore
06.2024

Certificate III - Commercial Cookery

Imagine Education
Ashmore
12.2023

High School Diploma -

Holy Cross Higher Secondary School
Kerala
03.2018

Skills

  • Home maintenance
  • Meal Preparation
  • Cleaning techniques
  • Teamwork
  • Customer Service
  • Cleaning and organizing abilities
  • Customer service-focused
  • Vacuuming and sweeping
  • Mopping and sweeping
  • Excellent oral and written communication
  • Hospitality background

References

  • Anu Sara Thomas, 0451981791
  • Meghna Robert, 0416293017
  • Harsh Chadak, 0452585401

Timeline

Customer Service Representative

Kayal Super Market
10.2019 - 04.2023

Domestic Assistant

REGIS CAMP HILL

Cleaner

PRINS WILLIAM ALEXANDER VILLAGE, BIRKDALE

Customer Service Representative

NIGHT OWL CONVENIENCE STORE, STONES CORNER

Diploma - Nursing

Queensland University of Technology

Diploma - Hospitality Management

Imagine Education

Certificate IV - Kitchen Management

Imagine Education

Certificate III - Commercial Cookery

Imagine Education

High School Diploma -

Holy Cross Higher Secondary School

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