ALLEN ANTO
Archerfield,Queensland
Summary
Highly organized and dependable candidate skilled in efficiently managing multiple priorities with a positive attitude. Demonstrates willingness to take on extra responsibilities to achieve team goals. Seeks a full-time position that offers professional challenges and utilizes strong interpersonal skills, excellent time management abilities, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
Kitchen Hand
Black Hide Steak & Seafood by Gambaro
09.2024 - Current
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Managed time to juggle multiple tasks simultaneously with ease.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Reduced waste by effectively managing inventory levels and rotating stock to maintain freshness.
- Streamlined dishwashing process, allowing for quicker turnaround of kitchen utensils and cookware.
Customer Service Representative
NIGHT OWL CONVENIENCE STORE
02.2020 - 05.2024
- Processed customer service orders promptly to increase customer satisfaction.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Domestic Assistant
Regis Aged Care
05.2022 - 12.2023
- Assisting with domestic duties including washing, ironing, and vacuuming
- Maintain and ensure completion of documentation while maintaining confidentiality
- Cleaning resident's rooms, common areas and bathrooms to maintain clean and sanitary environment
- Assisting with meal preparation and serving, including setting tables, delivering meals to residents and cleaning up.
Customer Service Representative
Kayal Super Market
10.2019 - 04.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Cleaner
PRINS WILLIAM ALEXANDER VILLAGE
08.2021 - 02.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
Education
Diploma - Nursing
Queensland University of Technology
Diploma - Hospitality Management
Imagine Education
01.2025
Certificate IV - Kitchen Management
Imagine Education
06.2024
Certificate III - Commercial Cookery
Imagine Education
12.2023
High School Diploma -
Holy Cross Higher Secondary School
03.2018
Skills
- Home maintenance
- Meal Preparation
- Cleaning techniques
- Teamwork
- Customer Service
- Cleaning and organizing abilities
- Customer service-focused
- Vacuuming and sweeping
- Mopping and sweeping
- Excellent oral and written communication
- Hospitality background
Timeline
Kitchen Hand
Black Hide Steak & Seafood by Gambaro
09.2024 - Current
Domestic Assistant
Regis Aged Care
05.2022 - 12.2023
Cleaner
PRINS WILLIAM ALEXANDER VILLAGE
08.2021 - 02.2023
Customer Service Representative
NIGHT OWL CONVENIENCE STORE
02.2020 - 05.2024
Customer Service Representative
Kayal Super Market
10.2019 - 04.2023
Diploma - Hospitality Management
Imagine Education
Certificate IV - Kitchen Management
Imagine Education
Certificate III - Commercial Cookery
Imagine Education
High School Diploma -
Holy Cross Higher Secondary School
Diploma - Nursing
Queensland University of Technology
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