Allen Mikhael
1498 Ramsey Rd, Alpine,California
Overview
9
9
years of professional experience
Work History
Store Owner
ISquad Repair
01.2020 - 12.2023
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
Technical Specialist
ISquad Repair
03.2015 - 12.2019
- Delivered exceptional customer service, addressing questions and concerns professionally and courteously.
- Demonstrated flexibility in repairing a diverse range of cell phone brands and models, showcasing adaptability within the role.
- Enhanced customer satisfaction by providing efficient and effective cell phone repairs.
- Implemented preventive measures when servicing devices, extending their lifespan after successful repairs were completed.
Education
High School Diploma -
El Cajon Valley High School
1035 E Madison Ave, El Cajon, CA 92021,06.2018
Skills
- Team Collaboration and Leadership
- Business Management
- Employee Training
- Teamwork and Collaboration
- Quality Assurance
- Customer Service
Timeline
Store Owner
ISquad Repair
01.2020 - 12.2023
Technical Specialist
ISquad Repair
03.2015 - 12.2019
High School Diploma -
El Cajon Valley High School