Allen Pan
Sydney,NSW
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Simply Fine Curtains & Blinds
03.2021 - 08.2023
- Answered numerous calls and led customers on tours of our showroom
- Introduced customers to the distinct features of products and offered personalised advice according to their home's interior design and budget
- Designed model responses to engage customer interest in different situations
- Contributed to the development of online business image by creating engaging social media campaigns
- Successfully resolved a range of disputes between customers and our product management team
- Collaborated with fellow customer relation members to discuss approaches for improvements and together, solve difficulties in customer requirements
Education
Completion of Years 7-9 (2018-2020) -
Menai High School
Menai, NSWCompletion of Years 10-12 (2021-2023) - Successfully Obtained Higher School Certificate
Sefton High School
Sefton, NSWSkills
- Friendly, outgoing and compassionate personality that goes beyond the job to connect with many customers
- Able to gain a strong understanding of customer needs and recommend products for their liking
- High awareness of personal presentation at all times and demonstrates professionalism when dealing with customer disputes
- Cooperates efficiently and develop great relationships with co-workers
- Could handle multiple tasks in a quick but proficient manner under time pressure
- Have a recognised sense of aesthetics optimal for coffee art developed through years of practising and studying visual arts
Summary
I am a high school graduate seeking for a part-time/casual employment. I had a long-term previous work experience but was unfortunately interrupted due to my studies for the HSC. To gain new, unique experiences, I wish to find a new job that offers me an environment where I can collaborate with others and have opportunities to interact with customers of diverse backgrounds. I am available any day of the week with flexible time schedules, could work up to 40 hours total.
Additional Qualifications
Has attained the following:
SITXFSA005 Use hygienic practices for food safety
SITHFAB025 Prepare and serve espresso coffee
SITHFAB021 Provide responsible service of alcohol (RSA)
P1 Driver's License
Hobbies
- Painting and sketching still figures
- Singing and producing music
- Cycling
- Badminton
- Working out at the gym
Timeline
Customer Service Representative
Simply Fine Curtains & Blinds
03.2021 - 08.2023
Completion of Years 7-9 (2018-2020) -
Menai High School
Completion of Years 10-12 (2021-2023) - Successfully Obtained Higher School Certificate
Sefton High School
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