Allie Stewart

• Made and served a high volume of café beverages per day with speed, quality and consistency.
• Cleaned counters, machines, utensils and dining areas daily.
• Engendered customer loyalty by remembering personal preferences and regular orders.
• Ensured a consistently high level of quality was maintained with all beverages and sides.
• Assisted chef with some kitchen hand duties.

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Cashier, Customer service duties:

• Answered and attended to customer inquiries and complaints, solving problems and providing product information.
• Took customer orders and handled all cash and eftpos transactions.
• Memorised full menu and item prices to ensure prompt order taking and billing.
• Operated manual till.
• Maintained clean and organised appearance of front counter, beverage fridges and sides cabinets.

Administrative Assistant duties: 

• Opened and properly distributed incoming mail.
• Maintained a clean desk and reception area.
• Compiled company information and related material for manager.
• Composed and drafted outgoing correspondence and reports for manager.
• Created and maintained extensive client data base.
• Managed email accounts.
• Assisted with filing of receipts and invoices for tax purposes.
• Corresponded with clients to follow up on outstanding invoices and payments.
• Allocated and categorised business expenses using MYOB accounting software.
• Generated quotes and invoices using MYOB accounting software.

Digital Marketing duties:​

• Managed multiple successful SEO and link-building campaigns to increase multiple client's website credibility and drive traffic.
• Wrote, reviewed and edited blog posts and other digital content pieces to consistent high quality.
• Devised email strategies, including segmenting strategies, welcome email auto responders and training drip campaigns.
• Developed and managed multiple successful social media advertising campaigns across Facebook, Instagram and LinkedIn.
• Created and managed multiple successful Google AdWords campaigns, both search and display.

• Responsible for timely, accurate and safe delivery of food orders
• Handled cash and eftpos transactions
• Maintained daily cleanliness of surfaces, machines and equipment
• Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
• Assisted with food preparation and set up of store. 
• Followed safe and sanitary food-handling practices
• Greeted each customer in a friendly and helpful manner
• Took food orders and relayed orders to kitchens or serving counters

• Responsible for opening and setting up store ready for trading.
• Responsible for counting and rotating stock to determine volumes for the days prep.
• Prepared all pizza dough, produce, condiments and sides to last the following three days.
• Responsible for adhering to hygiene practices and safe handling of food.
• In charge of making and preparing all food and beverage orders during lunch shift.
• Led and directed team members on effective methods, operations and procedures.
• Maintained a safe working environment to reduce the risk of injury and accidents.
• Promptly and empathetically handled customer concerns and complaints.
• Maintained high standards of customer service during high-volume, fast-paced operations.