Allisa Brown
Bellambi,NSW
Summary
Dedicated Employee with excellent experience in a range of services. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication skills. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organisational skills. Motivated to learn and grow.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Project Administration
Scope Home Access
Dapto, NSW
10.2023 - Current
- Accounts payable software (xero)
- Processing average of up to 50 invoices per day
- Established administrative work procedures
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
- Liaised between clients and vendors and maintained effective lines of communication
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Traffic Control
Traffic Logistics
Illawarra/Sydney, NSW
08.2023 - Current
- Communicate with team members using hand signals and radios
- Assembled signs and cones to direct traffic through construction sites
- Controlled pedestrian movements to prevent intrusion into work zones
- Routed traffic around construction sites for workers and driver safety
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
Project Administration
Wollongong Resources
Corrimal, NSW
07.2023 - 08.2023
- Optimised productivity by managing schedules, payroll operations and deadlines
- Collating payroll entry for up to 70 employees
- Completed multiple tasks simultaneously to optimize project completion
- Created and updated records and files to maintain document compliance
- Performed work according to project schedules and established quality standards
- General administrative tasks
- Data entry of Staff leave, Shifts and hours.
Government Relations and Legal
NSW State Emergency Services (NSW SES)
Wollongong, NSW
05.2023 - 06.2023
- Providing administrative support to the Government Relations & Legal Team
- Assisting with the agency’s Government Relations function
- General administrative tasks including record keeping (TRIM (Content Manager)) and reporting
- Track requests for information (Excel) from the Minister’s Office and other Government Agencies
- Coordinate whole of agency requests, Parliamentary and agency documentation including ministerial briefs and correspondence
- Engaging with business units across the agency regarding tasks, follow-up and ensuring deadlines are met
- Respond to queries, identify needs, communicate services and redirect, escalate when required or resolve issues.
Executive Assistant
Southern Youth and Family Services
Wollongong, NSW
07.2016 - 04.2023
- Managed and reviewed filing and office systems and coordinated annual archiving of paper files on site
- Recruitment intake, vetting applications, referee checks and organising interviews
- Using outlook calendar alert systems for upcoming deadlines and events within the organisation and to keep onto required tasks
- Working for a charity organisation we often held events to raise money and I would volunteer to help with special projects of varying degrees of complexity
- Trained junior office staff in correct procedures and office duties
- Data entry of the Staff Portal and keeping records of staffing requirements and registration dates i.e., Working with Children Checks (WWCC)
- Assisting with writing reports and submission using Microsoft office word and excel.
Youth Worker
Southern Youth and Family Services
Wollongong, NSW
03.2002 - 06.2016
- Managed and led activities promoting growth in mental, emotional, and educational areas
- Completed necessary reports and documentation to maintain thorough, accurate case records
- Scheduled and accompanied clients to outside appointments such as therapy sessions, medical appointments, and social outings
- Consulted with parents, teachers, and other school personnel to determine causes of problems such as truancy and misbehavior
- Interviewed clients individually and in group and family sessions to assess situations and determine available resources and services
- Oversaw day-to-day activities of residents in residential facility.
Education
Diploma - Youth Work -
TAFE NSW
Skills
- Document Filing and Retrieval
- Meeting Agenda Preparation
- Administrative Oversight
- Correspondence and Memos
- Confidentiality and Discretion
- Executive Support
- Data Entry
- Accounts
- Invoice Preparation
- Data Research and Compilation
- Company Event Coordination
- Office Supplies and Inventory
- Inquiry Response
- Travel Arrangement Coordination
Certification
- White Card
- Traffic Controller
- Implement Traffic Control Plans
Timeline
Project Administration
Scope Home Access
10.2023 - Current
Traffic Control
Traffic Logistics
08.2023 - Current
Project Administration
Wollongong Resources
07.2023 - 08.2023
Government Relations and Legal
NSW State Emergency Services (NSW SES)
05.2023 - 06.2023
Executive Assistant
Southern Youth and Family Services
07.2016 - 04.2023
Youth Worker
Southern Youth and Family Services
03.2002 - 06.2016
Diploma - Youth Work -
TAFE NSW
- White Card
- Traffic Controller
- Implement Traffic Control Plans
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