Summary
Overview
Work History
Skills
Timeline
Generic

Allison Britten

Sorell,TAS

Summary

I am highly motivated with a desire to take on new challenges. I have strong work ethics and i am extremely loyal to my employer. I am adaptable and have exceptional interpersonal skills. I am adept at working unsupervised and i quickly master new skills.

Overview

24
24
years of professional experience

Work History

Rostering Coordinator

Able Australia
Hobart, TAS
01.2000 - Current
  • Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
  • Analyzed data to identify trends in customer behavior and preferences.
  • Developed strategies to improve operational procedures and reduce costs.
  • Coordinated with other departments to ensure projects were completed on time and within budget.
  • Assisted with the preparation of presentations for senior management meetings.
  • Provided technical support to staff members regarding software applications and hardware systems.
  • Drafted reports summarizing progress on various projects for upper-level management review.
  • Maintained calendars of upcoming events, meetings and deadlines.
  • Facilitated communication between different departments in order to resolve issues quickly.
  • Resolved customer complaints in a timely manner while upholding company standards.
  • Conducted interviews with potential candidates for open positions within the organization.
  • Managed day-to-day operations of the department including scheduling tasks and assigning duties.
  • Enhanced performance through collaboration with diverse teams.
  • Maintained records of customer needs and preferences.
  • Planned and managed operations to achieve objectives within budgets.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Delegated work to staff, setting priorities and goals.
  • Resolved customer complaints or answered customers' questions.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Guided employees in handling difficult or complex problems.
  • Discussed job performance problems with employees, identifying causes and issues to find solutions.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Developed work schedules according to budgets and workloads, covering priority tasks.
  • Interpreted and explained work procedures and policies to brief staff.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.
  • Implemented departmental policies and standards in conjunction with management to streamline internal processes.
  • Recommended solutions related to staffing issues and proposed procedural changes to managers.
  • Recruited, interviewed and selected employees to fill vacant roles.

Skills

  • Database Management
  • Scheduling Expertise
  • Budget Planning
  • Relationship Building
  • Strategic Planning
  • MS Office
  • Scheduling and Calendar Management
  • Customer Service
  • Consulting
  • Recordkeeping
  • Document Management
  • Data Entry
  • Schedule Management

Timeline

Rostering Coordinator

Able Australia
01.2000 - Current

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Allison Britten