A highly effective and results-oriented management professional with over 20 years of senior leadership experience, I have a strong track record of driving success across fast-paced, deadline-driven environments. I excel in leading multidisciplinary teams, consistently prioritising both staff and customer experience while delivering on key outcomes. Known for leading by example, I bring a strategic mindset to the development and implementation of innovative initiatives that align with organisational goals and foster a strong, motivated team culture. With extensive expertise in human resources and financial management, I apply best practices that enhance employee engagement, optimise performance, and ensure fiscal responsibility. My reputation as a skilled communicator and negotiator is backed by a consistent history of exceeding performance expectations and driving continuous improvement through high-quality, people-focused leadership.