Allison James
Caboolture South,Australia
Summary
Accomplished Health and Safety Advisor at Lee Street State Special School, adept in regulatory compliance and relationship building. Proven expertise in accident prevention and hazard identification, fostering a secure environment. Recognized for exceptional multitasking abilities and effective behavior management, driving organizational success. Safety-focused Health and Safety Advisor known for productive and efficient task completion. Possess specialized skills in risk assessment, emergency response planning, and workplace safety training. Excel at communication, problem-solving, and adaptability, ensuring compliance with health and safety regulations while fostering a safe work environment. Dependable Health and Safety Advisor with comprehensive background in developing and implementing health and safety protocols. Strengths include risk assessment, policy development, employee training, and regulatory compliance. Demonstrated track record in improving workplace safety standards and enhancing organizational health practices. Results-oriented professional in occupational health and safety, known for high productivity and efficiency in task completion. Skilled in risk assessment, regulatory compliance, and emergency response planning. Excel at communication, problem-solving, and teamwork, ensuring seamless integration of safety protocols with organizational objectives. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Health and Safety Advisor
Lee Street State Special School
Caboolture , QLD
06.2021 - Current
- Maintained records of inspections, investigations, and other activities related to health and safety management systems.
- Assisted in developing emergency response plans for different types of risks.
- Developed and implemented health and safety plans for the workplace.
- Monitored work areas to ensure that appropriate safety measures were followed.
- Organized training sessions for employees to raise awareness of health and safety issues.
- Provided advice on safe practices and procedures to all staff members.
- Worked closely with managers to identify gaps in existing safety protocols or policies within the organization's operations.
- Conducted regular risk assessments and identified potential hazards.
- Maintained and updated emergency response plans or procedures.
- Inspected specified areas to verify presence of fire prevention equipment, safety equipment and first-aid supplies.
- Conducted safety training or education programs to demonstrate use of safety equipment.
- Advised on personal protective equipment selection for workers exposed to specific hazards.
Special Education Teacher's Aide /
Caboolture Special School / Lee Street State Special School
Caboolture, QLD
01.2018 - Current
- Operate effectively in roles encompassing curriculum support, health and safety advising, front desk administration
- Possess diverse skill set tailored for each role
- Supported a broad spectrum of students possessing different disabilities and related needs
- Modified curriculum in various ways for optimal student outcomes
- Mastered strategies for applying diffusion methods to disengaged students
- Developed advanced teaching methods for students with non-verbal communication needs
- Proficient with multiple non-verbal communication strategies such as PODD, Auslan, PECS, and Makaton
- Maintained records of inspections, investigations, and other activities related to health and safety management systems.
- Assisted in developing emergency response plans for different types of risks.
- Developed and implemented health and safety plans for the workplace.
- Provided advice on safe practices and procedures to all staff members.
- Worked closely with managers to identify gaps in existing safety protocols or policies within the organization's operations.
- Conducted regular risk assessments and identified potential hazards.
- Maintained and updated emergency response plans or procedures.
State Treasurer
Cherish Life Queensland
01.2014 - 01.2016
- Managed daily banking and financial operations for 15 branches in QLD
- Streamlined payroll and BAS activities
- Enhanced engagement through effective event management
- Provided administrative support to a small office team
- Ensured timely handling of all customer grievances
- Delivered client counseling services via in-person meetings and phone calls
- Assisted families in navigating critical prenatal health challenges
Special Education Teacher's Aide
Caboolture East State School
Caboolture
01.2011 - 12.2014
- Adjusted teaching strategies under supervision to reinforce educational goals
- Provided tube feeding, medication, and personal care to enhance students' daily living activities and behavioral skills
- Implemented physical therapy equipment as instructed, such as AFO's, Thera-Togs, Standing Frames, and Hoists
- Managed manual handling tasks like aiding students in and out of wheelchairs
- Coordinated with support personnel to help implement IEP goals
- Supervised students across various school settings to ensure a safe learning environment
- Supported initiatives aimed at fostering effective educational settings through positive behavior planning
- Enhanced teacher's efficiency by managing clerical duties and developing visual aids through technology
- Administered literacy assessments and numeracy support through various methods like small groups and individualized help for students with disabilities
- Contributed to the revision of curriculum to ensure all students achieve their highest potential
Renewals Consultant / New and Existing Claims Team Leader
Australian Insurance Holdings
07.2008 - 11.2010
- Delivered exceptional customer service and demonstrated advanced listening skills
- Fostered strong client retention with effective and professional support
- Complied with rigorous company and legislative guidelines established by the insurance industry
- Demonstrated expertise in managing difficult client concerns
- Demonstrated exceptional analytical abilities
- Expertise in understanding the intricacies of multiple Car/Home & Contents insurance types
- Filed new claims and assessed liability
- Handled large volume of cases promptly and proficiently
- Upgraded performance standards through rigorous training
Store Manager, Customer Service Manager
IGA
07.2004 - 07.2008
- Oversaw procurement and inventory management for busy retail environment
- Provided outstanding support to clientele
- Maintained high standards of financial accuracy and safety
- Coordinated shift schedules effectively
- Oversaw ordering processes to maintain an appealing produce department in six locations
- Consistently met strict deadlines
- Maintained organized filing system for all communications
- Directed the training and upkeep of more than 50 employees
Duty Manager, Dairy / Produce Manager
Woolworths WA / Action Supermarkets WA & QLD
06.1998 - 07.2004
- Managed all store operations for evening trade
- Ensured smooth functioning of store departments as floating manager
- Supported different areas of the Fresh Foods Departments
- Supervised more than 20 employees
- Ensured precise inventory tracking through digital systems
- Effectively managed time and shifts across multiple projects
- Ensured accuracy in cash handling while upholding strict security measures
- Directed all functions related to the handling of dispatched and received goods
- Optimized display arrangements to boost product visibility
- Resolved pricing issues and discrepancies
- Maintained a friendly and professional demeanor while assisting customers
Practice Manager / Nurse
Bay Centre Medical Clinic
, NSW
12.1994 - 12.1997
- Oversaw operations of a fast-paced medical office
- Coordinated reception tasks and ensured smooth information exchange
- Managed communications for various stakeholders
- Ensured accuracy in payroll administration
- Excelled in prioritizing tasks effectively
- Excelled in managing tasks during urgent conditions
- Executed fast and precise dictation services
- Managed crisis situations efficiently, minimizing downtime and risk
- Handled difficult patient interactions with strong conflict resolution methods
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow
- Managed filing of medical records and documents
- Provided nursing care for patients with various medical diagnoses and treatments.
- Responded quickly and effectively to changes in condition or response to treatment.
- Assessed and monitored patient health conditions, including vital signs such as temperature, pulse rate and blood pressure.
Education
Health And Safety Advisor Refresher Course
Simpatico Safety
05-2025
TAFE Cert IV - Workplace Health and Safety
Simpatico Safety
06.2024
Certificate IV Mental Health
TAFE Queensland
QLD09-2021
Certificate IV - Education Support
TAFE Queensland
QLD01.2019
Certificate III - Education Support
TAFE Queensland
QLD11.2012
Bachelor of Nursing - Child Mental Health
Southern Cross University
NSW11-1997
Skills
- Special Needs Support
- Curriculum Facilitation
- Autism and spectrum disorders
- Behavioral plan management
- Nonverbal communication
- Transition planning
- Effective Classroom Management
- Social development support
- Relationship building skills
- Effective Behavior Management
- Strong Verbal and Written Skills
- Workload management
- Attention to detail
- Report Writing
- Office administration
- Event planning
- Client engagement
- Service coordination
- Peer support
- Accident investigation
- Hazard identification
- Workplace inspections
- Incident reporting
- Fire safety management
- Workplace Health Management
- First aid training
- Health and safety management
- Regulatory compliance
- Team collaboration
- Safety auditing
- Accident prevention
- Chemical safety
- Critical thinking
- Multitasking Abilities
Certification
- Sounds-write Practitioner Training
- Specialized Health Training in Midaz, EpiPen, Diabetes, Peg Feeding
- First Aid and CPR training
- Introduction to Auslan Certification
- Sue Larkey 'Traffic Jam for the Brain' Certification
- Certificate in Environmentally Sustainable Practices
- Cert II Office Skills
- Jane Farrall Comprehensive Literacy Instruction for Students, Developmental Writing Instruction: Writing Assessment, Development, Teaching and Learning
- Sounds Write Practitioner Training
- NDIS Intensive Training Undertaken
- Child Mental Health Training Completed
Hobbies and Interests
- Volunteer with an All-Abilities Sports Club on Sundays
- Mentor families help navigate/obtain and ASD Diagnosis and support them after an ASD diagnosis within their family.
- Counsel Women in crisis and assist with their needs and that of their family.
- Assist families in navigating the NDIS processes
References
- Ingrid Bello, Sector Leader, Lee Street State Special School, 0408 183 330
- Mary-Anne Pratt, Administration Manager, Lee Street State Special School, 0410 619 539
- Sally Winter, Teacher/Placement Mentor, Caboolture Special School, 0420 689 660
Affiliations
- Gardening
- Bushwalks
- Surfing
Timeline
Health and Safety Advisor
Lee Street State Special School
06.2021 - Current
Special Education Teacher's Aide /
Caboolture Special School / Lee Street State Special School
01.2018 - Current
State Treasurer
Cherish Life Queensland
01.2014 - 01.2016
Special Education Teacher's Aide
Caboolture East State School
01.2011 - 12.2014
Renewals Consultant / New and Existing Claims Team Leader
Australian Insurance Holdings
07.2008 - 11.2010
Store Manager, Customer Service Manager
IGA
07.2004 - 07.2008
Duty Manager, Dairy / Produce Manager
Woolworths WA / Action Supermarkets WA & QLD
06.1998 - 07.2004
Practice Manager / Nurse
Bay Centre Medical Clinic
12.1994 - 12.1997
Health And Safety Advisor Refresher Course
Simpatico Safety
TAFE Cert IV - Workplace Health and Safety
Simpatico Safety
Certificate IV Mental Health
TAFE Queensland
Certificate IV - Education Support
TAFE Queensland
Certificate III - Education Support
TAFE Queensland
Bachelor of Nursing - Child Mental Health
Southern Cross University
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