Allison Johnston
Lilydale,VIC
Summary
Highly driven property professional with 20 years of comprehensive knowledge of property management related principles with a passion on delivering value to meet business objectives. Continuously endeavor to use startegic mindset to identify opportunities for business growth and improvement.
Overview
23
23
years of professional experience
Work History
National Leasing Manager
Reece Group
Cremorne, VIC
04.2022 - Current
- Oversee the management of property portfolio consisting of leaseholds and freeholds of 655 properties across Australia and New Zealand.
- Lead and coach 2 leasing coordinators by creating an environment promoting high performance, collaboration, team development and innovation.
- Negotiate terms of HOA, lease agreements, lease renewals and license agreements between landlords and agents including market rent reviews at further options, outgoings and commercial terms of contracts.
- Conduct Administrational tasks update of property database with all relevant documents along with financial applications of payment of outgoings, arrears, rents, bank guarantees.
- Strategically negotiate capital management, make good and surrenders in line with lease obligations to deliver most favorable outcome for the business.
- Assist with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Collaborate with wider property team to ensure projects for refurbishments, relocations and new builds are completed inline with landlord and tenant obligations and delivered on time and within budget.
- Communicate any maintenance issues and ensure they are rectified and conducted in a timely matter as per landlord or tenant lease obligation.
- Analyze data from various sources to identify areas of improvement and efficiencies and implement updated processes and procedures where required.
- Manage budgeting responsibilities including forecasting expenses, track spending, and preparing reports for upper management.
- Develop and maintain internal and external key stakeholder relationships with landlords, agents, valuers, solicitors and other contractors.
- Prepare and present key analysis reporting along with commercial property partners on feasibility to continue tenure at strategic locations and obtain executive approval.
Leasing & Acquisition Coordinator/ Team Leader
Reece Group
Burwood, VIC
09.2012 - 04.2022
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Created and conducted group training sessions on new processes and procedures.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Facilitated communication between cross-functional teams within the organization.
- Provided coaching and feedback on employee performance, encouraging professional development by offering training and support to reach team goals.
- Helped mitigate and resolve data issues by analyzing situation and implementing appropriate solutions.
- Utilised document management system to organize company files, keeping up-to-date and easily accessible data.
- Negotiated lease terms, rent, outgoings and complete internal market rent reviews between tenants and landlords. Engaged external solicitors to prepare documentations.
- Performed administrative tasks such as filing, data entry, and invoice processing.
PA to Group Property Manager
Reece
Burwood, VIC
04.2008 - 09.2012
- Collection of mail received daily for distribution throughout the office.
- Organized travel arrangements, including flights, transportation, and accommodation.
- Performed calendar management and scheduling of appointments for the Group Property Manager.
- Answered incoming calls and emails promptly while managing schedules accordingly.
- Coordinated meetings between internal departments and external partners.
- Developed processes for efficient workflow within the department.
- Developed and Implemented Property Setup procedure manual for new acquired sites and relocations of business.
- Prepared documents such as reports, presentations, agendas, and correspondence.
- Prepared distributed scheduled project notifications to internal and external stakeholders.
Facilities Coordinator
UtilizedReece Group
Burwood, VIC
04.2003 - 04.2008
- Sourced, Inducted and managed external maintenance contract providers across National property portfolio.
- Managed Ad hoc repair requests and log in database and maintenance register.
- Maintained portfolio compliance and property presentation to companies expectations.
- Conducted site visits when needed with relevant stakeholders.
- Managed risk matrix and resolved outstanding action items by triaging critical logged work orders.
- Ensured work health and safety policies and procedures were met and maintained.
- Collated and delivered all compliance and statutory requirements, including regular property Audits with relevant stakeholders.
Travel Consultant
Jetset Travel Group
Richmond, VIC
04.2001 - 04.2003
- Provided customers with detailed information about travel destinations and packages.
- Developed customized travel plans to meet customer needs and preferences.
- Created itineraries for customers, including flight bookings, car rentals and hotel reservations.
- Assisted customers in making changes to existing itineraries or canceling trips.
- Responded promptly to customer inquiries via phone, email or in-person contact.
- Collaborated with airlines, hotels and other vendors to ensure best rates for customers' trips.
- Maintained an up-to-date knowledge of industry trends, seasonal promotions and available products.
- Conducted research on new destinations and attractions to expand product portfolio.
Education
Commercial Property Managment - Fundamentals
REIV
Melbourne, VIC10-2018
Commercial Property Managment - Lease Administration
REIV
Melbourne, VIC10-2018
Certificate IV in Real Estate Practice - Agent Representative Certificate
Swinburn University of Technology
Melbourne, VIC12-2015
Certificate III, IV & Diploma of Travel And Tourism Managment - Tourism and Travel Management
SwinburneManagementmentManagementJetset Training College
Melbourne, VIC02-2000
VCE (Victoria Certificate of Education) -
Parkwood Secondary Collage
Melbourne, VICSkills
- Strong Negotiation Skills
- Continuous Improvement Mindset
- Clear Concise Written & Verbal Communication
- Skilled Multi-tasker
- Team Building & Leadership
- Self- Motivated
Achievements
Designed and Implemented Service Now property portfolio database to suit business requirements.
Successfully negotiated-
- Reduction of outgoing arrears $220K in FY22
- Early surrender of lease in 'single' transaction in FY24 saving $1.9M
- Approx $500K savings of rent over FY23 & FY24
References
References available upon request.
Timeline
National Leasing Manager
Reece Group
04.2022 - Current
Leasing & Acquisition Coordinator/ Team Leader
Reece Group
09.2012 - 04.2022
PA to Group Property Manager
Reece
04.2008 - 09.2012
Facilities Coordinator
UtilizedReece Group
04.2003 - 04.2008
Travel Consultant
Jetset Travel Group
04.2001 - 04.2003
Commercial Property Managment - Fundamentals
REIV
Commercial Property Managment - Lease Administration
REIV
Certificate IV in Real Estate Practice - Agent Representative Certificate
Swinburn University of Technology
Certificate III, IV & Diploma of Travel And Tourism Managment - Tourism and Travel Management
SwinburneManagementmentManagementJetset Training College
VCE (Victoria Certificate of Education) -
Parkwood Secondary Collage
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