Summary
Overview
Work History
Education
Skills
Timeline
Generic
Allison Morton

Allison Morton

Caloundra,QLD

Summary

Knowledgeable Disability and Aged Care professional with solid history in providing compassionate care and support to individuals with diverse needs. Proven ability to assist clients in daily activities and foster positive living environment. Demonstrated empathy and excellent communication skills to build trust and rapport with clients and their families.


Overview

19
19
years of professional experience

Work History

Disability and Aged Care Support Worker

Life Long Support Services
05.2023 - Current



  • Maintained strict adherence to patient confidentiality guidelines, ensuring the protection of sensitive personal information.
  • Promoted independence among patients by assisting with daily living tasks such as dressing, grooming, and mobility.
  • Maintained accurate records of patient progress, ensuring continuity of care across multidisciplinary teams.
  • Conveyed critical information between patients, families, and healthcare team members effectively through clear communication channels.
  • Increased client satisfaction by promptly addressing concerns and implementing necessary changes.
  • Facilitated social activities for clients, encouraging engagement within the community and enhancing overall quality of life.
  • Provided emotional support to patients and families during difficult times, fostering resilience and coping skills.
  • Ensured a safe environment for both clients and staff by adhering to facility policies and procedures.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.


Allied Health Assistant

Queensland Health
02.2014 - 03.2023
  • Collaborated with multidisciplinary teams to develop comprehensive treatment plans, resulting in better patient management.
  • Assisted in the development of individualized care plans for patients, leading to improved health outcomes.
  • Assisted in structured rehabilitation programs and supportive interactions with patients.
  • Provided emotional support to patients and families, fostering a positive environment conducive to healing.
  • Maintained accurate patient records, contributing to efficient clinical decision-making processes.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Communicated with patients, families, physicians and other healthcare team members about patient care.
  • Monitored vital signs of patients during therapy sessions, ensuring their safety throughout treatment.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Upheld infection control and prevention policies across different patient-facing areas.

Disability Support Worker

Perth Home Care Services
03.2010 - 06.2011
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Adhered to company requirements for patient interactions and care standards.

Coordinator Transitional Living Program

Westcare Accommodation Services
06.2009 - 06.2011
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
  • Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.

Coordinator Business Services

Intework Incorporated
01.2008 - 06.2009
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
  • Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
  • Improved resource allocation by developing detailed inventory management system, ensuring projects had necessary materials without overstocking.
  • Increased client satisfaction by facilitating clear and consistent communication between project teams and stakeholders.
  • Spearheaded volunteer program that expanded organization's community outreach, enhancing its public image and engagement.
  • Enhanced team communication by implementing weekly coordination meetings and detailed project update emails.
  • Developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.
  • Improved project outcomes with meticulous attention to detail in planning phases, ensuring all requirements were met ahead of deadlines.
  • Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Entered data, generated reports, and produced tracking documents.
  • Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.

Case Worker

Caboolture Area Youth Service
07.2006 - 07.2008
  • Monitored case progress for timely completion and compliance with applicable regulations.
  • Assessed needs of each client and recommended appropriate services and resources.
  • Established trusting relationships with clients, fostering open communication and rapport building.
  • Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
  • Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
  • Maintained high level of client confidentiality, following strict guidelines, and recommendations.
  • Facilitated client access to community resources, promoting self-sufficiency and independence.
  • Collaborated with multidisciplinary teams for improved client outcomes and coordinated care.
  • Developed strong partnerships with local organizations, expanding available resources for clientele.
  • Enhanced client well-being by developing comprehensive case plans addressing individual needs.
  • Managed high-risk cases involving substance abuse or domestic violence concerns with specialized interventions tailored to each situation.
  • Conducted thorough assessments to determine client eligibility for various programs and services.
  • Assisted clients in preparing applications for social security benefits, housing and assistance programs.
  • Provided crisis intervention services, ensuring the safety and stability of clients during challenging situations.

Education

Certificate IV in Disability Work - Disability And Aged Care

Sunshine Coast TAFE
Sunshine Coast
05-2006

Bachelor of Social Science - Social Science (Community Work)

University of The Sunshine Coast
Sunshine Coast, QLD
10-2006

Certificate IV in Allied Health Assistant - Allied Health

Sunshine Coast TAFE
Sunshine Coast, QLD
01-2015

Provide CPR

Coral Sea Training
Ingham, QLD
07-2025

Certificate IV in OH&S - Occupational Health And Safety

Trainwest
Perth, WA
05-2011

Skills

  • Certified in first aid and CPR
  • Current Blue and Yellow Cards
  • Comprehensive vehicle coverage
  • Healthcare documentation, case notes, incident reports
  • Consistent and accountable professional
  • Safety awareness (Certificate IV in OH&S 2011)
  • Behaviour redirection, complex problem-solving
  • Compassionate assistance for special needs clients
  • Personal protective equipment proficiency
  • Experienced with patient transfer equipment including slide sheets and hoists
  • Community engagement
  • Support for daily living activities
  • Meal planning and nutrition
  • Empathetic communication
  • Adaptability to change

Timeline

Disability and Aged Care Support Worker

Life Long Support Services
05.2023 - Current

Allied Health Assistant

Queensland Health
02.2014 - 03.2023

Disability Support Worker

Perth Home Care Services
03.2010 - 06.2011

Coordinator Transitional Living Program

Westcare Accommodation Services
06.2009 - 06.2011

Coordinator Business Services

Intework Incorporated
01.2008 - 06.2009

Case Worker

Caboolture Area Youth Service
07.2006 - 07.2008

Certificate IV in Disability Work - Disability And Aged Care

Sunshine Coast TAFE

Bachelor of Social Science - Social Science (Community Work)

University of The Sunshine Coast

Certificate IV in Allied Health Assistant - Allied Health

Sunshine Coast TAFE

Provide CPR

Coral Sea Training

Certificate IV in OH&S - Occupational Health And Safety

Trainwest

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