ALLISON SKEHAN
Ocean View,QLD
Summary
Proficient in team leadership and problem-solving, with strong organizational and time management skills. Experienced in preparing documents, emails, contracts, and other paperwork while effectively liaising with clients and vendors. Demonstrated ability to prioritize tasks and mentor team members in fast-paced environments. Proven track record of multitasking efficiently to meet deadlines and achieve objectives.
Overview
13
13
years of professional experience
Work History
Wedding & Events Coordinator
Ocean View Estate Winery
Ocean View, QLD
11.2020 - Current
- Managed wedding and event operations from client inquiries to invoicing, ensuring seamless execution. Collaborated with chefs, management, and front-of-house staff to guarantee flawless execution. Coordinated vendor logistics, dietary needs, and event styling to elevate guest experience. Ensured compliance with confidentiality standards while consistently meeting KPIs. Achieved recognition as part of a prestigious award-winning wedding team. Streamlined booking processes by enhancing client communication and organizing documentation.
- Executed daily operational tasks to maintain workflow efficiency.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Senior Property Manager
Zevesto Property Group
Springwood, QLD
10.2019 - 10.2020
- Coordinated communication with landlords and tenants to effectively resolve rent arrears and conduct regular rental inspections, enhancing tenant satisfaction. Reported maintenance issues to owners and ensured timely completion, maintained accurate KPI reports, and managed lease documentation to support operational efficiency. Facilitated daily correspondence to ensure legal compliance and effective stakeholder engagement.
- Oversaw lease administration and tenant relations for effective communication.
- Managed daily operations of residential and commercial properties.
- Coordinated maintenance and repair requests for tenant satisfaction.
General Manager
Ray White
Laverton, VIC
09.2018 - 09.2020
- Developed strategic plans to drive growth and enhance customer satisfaction.
- Oversaw daily business operations, ensuring effective systems and procedures aligned with organizational goals. Supervised staff, delegated tasks, and arranged coverage for holidays or sick leave. Addressed complaints promptly, upheld high customer service standards, and managed hiring, interviewing, and dismissal processes. Handled accounts, paid owners and contractors, undertook monthly corporate reporting, and invoiced customers. Maintained sensitive files, monitored office stock, and ensured proper archiving of properties and tenancies for compliance and efficiency. Mentor and train staff, set quarterly goals and KPIs, and implement contingency plans to prevent errors. Adhere to corporate guidelines, prepare auditor documents, and maintain commercial bonds and rent transactions. Oversee tribunal hearings and VCAT documents, foster clear communication with staff, and ensure the office and team maintain high standards.
- Oversaw daily business tasks to ensure efficient workflow. to ensure smooth business functionality.
- Led training sessions for staff to enhance their skills. and performance evaluations for team development.
Business Development & Asset Property Manager
Ray White
Laverton, VIC
09.2014 - 09.2018
- Effective time management is crucial for both daily and annual business operations. Key responsibilities include conducting regular property inspections with comprehensive reports and photos for landlords, ensuring timely calculation of arrears, and adhering to company policies. Prepared documentation for VCAT and defended clients. Fulfilled maintenance requests promptly, met set KPIs, and maintained clear communication with customers. Responding to emails and calls within business hours, obtaining quotes from reputable tradespeople, and processing invoices quickly are standard practices. Updating property advertising online and researching local rental markets to provide accurate information to landlords, while liaising frequently with customers to foster positive relationships, contributes to business success. Scheduling open homes, completing lease renewals, and providing insurance and rental information for landlords and tenants, as well as mediating with Consumer Affairs when necessary, round out essential duties. Managed property ingoings and outgoings while covering reception as needed to support business operations. The BDM role was to identify new business opportunities through market research and data analysis. Developed lasting client relationships, established strategic partnerships, and generated sales leads. Analyze market trends, set targets, and coordinate with various teams, using negotiation skills to close beneficial deals. Success in this role required adaptability, strategic thinking, and strong communication.
- Facilitated communication with tenants to resolve issues effectively.
- Oversaw property maintenance and repairs to maintain quality standards.
- Performed property inspections to evaluate condition and compliance with regulations.
Sales & Marketing Consultant
Ray White City
Darwin, NT
03.2013 - 01.2014
- Researched market trends, customer preferences, and competitors to identify opportunities and threats. Developing tailored sales and marketing strategies that target the right markets and outline effective promotional tactics. Engaged with clients to understand needs, delivered presentations, and addressed concerns to build trust. Negotiate terms to achieve mutually beneficial agreements and maintain strong client relationships through post-sale follow-up. Monitored sales performance and provided progress reports to track effectiveness of strategies.
- Developed marketing strategies for real estate listings and client engagement.
- Analyzed market trends to identify opportunities for property sales and promotions.
- Created engaging content for social media platforms to enhance brand visibility.
Education
Certificate IV Real Estate. Salesperson -
Charles Darwin University
Darwin, NT01-2005
Skills
- Active listening
- Time management
- Multitasking
- Calmness under pressure
- Organizational skillsCustomer relationship management
- Customer relations
- Written and verbal communication
- Detail-oriented focus
- Vendor management
- Vendor negotiation
- Training development
- Staff training
- Leadership skills
- Leadership within teams
- Collaborative efforts
- Adaptable to change
- Problem-solving mindset
- MS Office applications knowledge
- Communication methods
- Event management software
- Event logistics management
ACTIVITIES AND INTERESTS
Tae Kwon do, Netball, Snorkeling, Travel, AFL
Accomplishments
- ABIA Wedding Industry Award Winner Restaurant Wedding Venue 2025
- ABIA Designer of Dreams Award 2025 - 2nd Place Wedding Venue
- Wedding Industry Award 2024 - 1st Place for Wedding Venue
- Wedding Industry Award 2023 - 1st Place Wedding Venue
Timeline
Wedding & Events Coordinator
Ocean View Estate Winery
11.2020 - Current
Senior Property Manager
Zevesto Property Group
10.2019 - 10.2020
General Manager
Ray White
09.2018 - 09.2020
Business Development & Asset Property Manager
Ray White
09.2014 - 09.2018
Sales & Marketing Consultant
Ray White City
03.2013 - 01.2014
Certificate IV Real Estate. Salesperson -
Charles Darwin University