Ally Boulter
Donnybrook,VIC
Summary
Dedicated professional with expertise in customer interaction, cash handling, and stock coordination. Highly organised with proven time management and adaptability in fast-paced environments. Committed to delivering exceptional service and fostering positive customer relationships in retail settings.
Overview
13
13
years of professional experience
Work History
Disability Employment Services Consultant
APM Employment Services
St Albans
07.2022 - 11.2024
- Identify job opportunities, enhance employability for disabled clients, build employer networks.
- Conduct skill assessments, craft job readiness plans, achieve measurable employment outcomes.
- Deliver services within regulations, establish community and employer partnerships.
- Provide training, support referrals, empower participants in inclusive settings.
- Foster relationships with employers, expand inclusive workplace network, create job opportunities.
Office Assistant
The Fencing Genie
Reservoir, Victoria
07.2020 - 07.2023
- Coordinate daily office operations, enhancing efficiency and communication.
- Streamlined scheduling and correspondence, improving team productivity.
- Managed financial records and invoicing, ensuring accurate bookkeeping.
- Supported budget planning, contributing to financial stability.
- Maintained organized databases, optimizing data accessibility.
Regional Manager
Camp Australia
05.2017 - 07.2020
- Ensured compliance and safety standards by mentoring OSHC coordinators effectively.
- Enhanced program engagement by developing team skills and training initiatives.
- Resolved family and educator grievances through collaborative problem-solving efforts.
- Achieved stakeholder satisfaction by implementing effective and timely solutions to issues.
- Fostered strong relationships leading to positive outcomes for children and families.
- Introduced innovative strategies to improve program quality and child engagement.
Program Coordinator
Camp Australia
05.2014 - 05.2017
- Managed OSHC operations, ensuring child safety and inclusivity.
- Built strong family and community relationships.
- Organized engaging activities for primary-aged children.
- Supervised participation, fostering supportive environments.
Customer Advisor
Telstra Store Epping
01.2012 - 12.2013
- Increased store sales by guiding customers to suitable products.
- Surpassed sales targets through strategic upselling and product expertise.
- Fostered teamwork by sharing best practices to enhance customer service.
- Drove revenue growth by implementing effective upselling strategies.
Education
Certificate III - Early Childhood Education And Care
Melbourne Polytechnic
Epping, VIC03-2026
Skills
- Interpersonal skills - Expert
- Communication - Expert
- Positive attitude - Expert
- Customer relations - Expert
- Program coordination - Experienced
- Conflict resolution - Experienced
- Critical thinking - Experienced
- Complaint resolution - Experienced
- Problem solving - Experienced
- Team management - Experienced
- Computer skills - Experienced
- Retail operations - Skillful
Timeline
Disability Employment Services Consultant
APM Employment Services
07.2022 - 11.2024
Office Assistant
The Fencing Genie
07.2020 - 07.2023
Regional Manager
Camp Australia
05.2017 - 07.2020
Program Coordinator
Camp Australia
05.2014 - 05.2017
Customer Advisor
Telstra Store Epping
01.2012 - 12.2013
Certificate III - Early Childhood Education And Care
Melbourne Polytechnic