Ally Chuong
Brisbane,QLD
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Waitress
Alex Chang
12.2021 - 02.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Education
Bachelor of Science -
Queensland University of Technology
Brisbane, QLD12.2027
Skills
- Customer Service
- Strong multitasking
- Team Collaboration
- Memory retention
Timeline
Waitress
Alex Chang
12.2021 - 02.2024
Bachelor of Science -
Queensland University of Technology
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