Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brooke Matejczuk

Telarah,NSW

Summary

Dynamic Front of House Employee at Hungry Jack's, recognised for exceptional customer service and a strong work ethic. Proven ability to thrive in high-pressure environments while maintaining professionalism. Skilled in cash handling and problem-solving, consistently enhancing customer satisfaction through attentive service and effective teamwork.

Developed strong communication and interpersonal skills in a fast-paced customer service environment. Demonstrated ability to manage multiple tasks and provide exceptional service to guests. Seeking to transition into a new field where these skills can be effectively utilised and expanded.

Friendly and customer-focused with a natural ability to create welcoming environments. Possesses foundational knowledge of customer service principles and point-of-sale systems. Dedicated to enhancing guest experiences and maintaining a positive atmosphere.

Offering positive and welcoming demeanour well-suited for customer interactions and service roles. Brings ability to quickly learn and adapt to front of house operations and point-of-sale systems. Ready to use and develop communication and problem-solving skills in any role.

Overview

1
1
year of professional experience

Work History

Front of House Employee

Hungry Jack's
01.2025 - Current
  • Maintained a clean and welcoming environment for customers, contributing to positive dining experiences.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Accurately operated cash register to process customer payments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Brewed coffee and tea and changed out drink station syrups.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Education

High School Diploma -

Rutherford High
Rutherford, NSW
12.2025

Skills

  • Strong work ethic
  • Customer service
  • Team player attitude
  • Problem-solving
  • Team collaboration
  • Multitasking and organization
  • Cash handling proficiency
  • Professional appearance

Timeline

Front of House Employee

Hungry Jack's
01.2025 - Current

High School Diploma -

Rutherford High
Brooke Matejczuk