Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
References
Cover Letter
Timeline
Generic

Ally Romaine Pascual

Caddens,Australia

Summary

Results-driven, customer-oriented Sales Professional with extensive experience in relationship building and partnership cultivation. Proven track record of expanding profit channels through strategic territory development and keen insight into customer needs. Expertise in persuasive product introduction and network expansion ensures tailored solutions that drive sales growth. Career goals focus on leveraging skills to enhance organisational success in a dynamic sales environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Buffet Waitress

Alex Tam
Penrith, Australia
09.2023 - Current
  • Assisted with event catering by setting up buffet tables, plating food, and refilling food items as needed
  • Composed a sanitary and tidy work environment in benefit for both customer and staff
  • Aided another branch at Bossley Park for 1 week
  • Exceeded customer service expectations as a Christmas casual
  • Maintained an attentive and enthusiastic atmosphere

Retail Assistant/Visual Merchandiser

Qudos Bank Arena
Sydney Olympic Park, Australia
11.2023 - 12.2023
  • Improve revenue earning a total of $15 453 worth of 1154 units of merchandise by analysing sales metrics and redesigning visual merchandising materials for under-performing products
  • Define visual direction for outdoor product marketing displays to promote 40th anniversary of School Spectacular
  • Managed a team of retail sales associates to achieve high customer service ratings and successfully meet sales targets
  • Collaborated with other retail staff to ensure all customer needs were met in a timely manner

Medical Receptionist

Dr Enas Youssef
Penrith, NSW
05.2022 - 05.2022
  • Greeted patients, determined purpose of visit and directed to appropriate staff.
  • Communicated with patients with compassion while keeping medical information private.
  • Greeted and checked in patients, updating patient information in computer system.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.

Education

Certificate III - Retail

St Marys Senior High School
St Marys, Australia
11.2024

High School -

St Marys Senior High School
St Marys, Australia
09.2024

Skills

  • Customer Service
  • Communication
  • Visual Merchandise
  • Machine Operation
  • Adaptability
  • Patient registration
  • Patient callbacks
  • Records management

Certification

SIR30216 Certificate III in Retail, St Marys Senior High School, 2024

Hobbies and Interests

  • Fashion
  • Makeup
  • Volleyball

References

Wendi Kambolli, wendi.kambolli@det.nsw.edu.au, 61+ 405 175 466

Cover Letter

Ally Romaine Pascual

149 O’Connell St, Caddens, NSW 2747

0406 834 360

romaine.pascual24@gmail.com

11/02/25

Dear Hiring manager,

I am currently a waitress with 3+ years of experience in customer service and building trustworthy relationships from a professional perspective. Although mainly specialised within the hospitality industry, I am confident my additional experience within retail and administration matches the all-rounder skills needed as your new dental receptionist.

Over the course of my career, I have in-depth knowledge of diverse responsibilities as a flexible individual. Here is what I can offer:

  • Communications - Excellent communicator dealing with internal/external customers for bookings/appointments, addressing with a respectful and swift approach
  • Scheduling and Time Management - Proficiency in scheduling and managing appointments efficiently to optimise office flow and reduce wait times. Ability to prioritise tasks based on urgency
  • Customer Service - Ability to handle patient inquiries and concerns with patience and empathy.
  • Professionalism - Strong professional demeanor, maintaining confidentiality and respect for patients' privacy. Ability to maintain a positive, welcoming atmosphere in the office.
  • Organization and Multitasking - Ability to manage multiple tasks simultaneously, such as scheduling appointments, answering calls, and managing patient records.

Strong attention to detail to ensure all information is accurate and up-to-date.

I am very motivated to discuss this role and would welcome the opportunity to discuss my suitability in more detail. Please contact me via phone number or email provided above.

Thank you for your consideration and I look forward to speaking with you.

Sincerely,

Ally Romaine Pascual

Timeline

Retail Assistant/Visual Merchandiser

Qudos Bank Arena
11.2023 - 12.2023

Buffet Waitress

Alex Tam
09.2023 - Current

Medical Receptionist

Dr Enas Youssef
05.2022 - 05.2022

Certificate III - Retail

St Marys Senior High School

High School -

St Marys Senior High School
Ally Romaine Pascual