Summary
Overview
Work History
Education
Skills
Timeline
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Ally Sparks

Noosa

Summary

I am a hardworking & energetic coach who has a passion like no other, to motivate my community in discovering their full potential both physically and mentally!

Overview

3
3
years of professional experience

Work History

Wellness Educator

TH7 Bodylabs
06.2024 - Current
  • Discover client "WHY" and provide advice on which therapies suit their needs best.
  • Educate the community on the importance of recovery to improve quality of life.
  • Extremely high volume of thorough cleaning duties.
  • Display strong teamwork mentality.
  • Develop strong client relationships & exceed service standard goals.
  • Manage high call volumes whilst maintaining a calm & professional attitude under pressure.
  • Maintain detailed records of client interactions, ensuring accurate documentation for future reference.
  • Keep up-to-date with new science-related knowledge.
  • Investigate and resolve customer inquiries and complaints quickly.

Head Coach, Group Fitness Trainer

BFT
09.2023 - 04.2024
  • Facilitated group coaching sessions and provided individual coaching support.
  • Brought a high energy into every shift, brightening the lives of others!
  • Maintained equipment to avoid accidents/damage.
  • Thorough daily cleaning duties.
  • Scheduled and filmed social media posts and stories.
  • Completed set admin hours per week: phone calls (leads), member check ups, meetings, emails.
  • Connected on a deeper level with the community regarding their interests, gym goals & strengths/weaknesses to guide them into becoming the best versions of themselves.
  • Open & closed gym both solo and in a team.

Store Manager & Casual

City Cave
03.2022 - 01.2024
  • Approved regular payroll submissions for employees.
  • Managed store employees successfully in fast-paced environments through proactive communication and positive feedback.
  • resolved customer issues promptly to maintain positive relationships with clientele.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Assisted with hiring, training and mentoring new staff members.
  • Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.

Education

CERT 3 FITNESS

FIT COLLEGE
10-2023

Skills

  • Social Media
  • Team Collaboration
  • Relationship Building
  • Client Engagement
  • Public Speaking
  • Bubbly and professional

Timeline

Wellness Educator

TH7 Bodylabs
06.2024 - Current

Head Coach, Group Fitness Trainer

BFT
09.2023 - 04.2024

Store Manager & Casual

City Cave
03.2022 - 01.2024

CERT 3 FITNESS

FIT COLLEGE

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Ally Sparks