Summary
Overview
Work History
Education
Skills
Interests
Certification
References
Timeline
Generic

ALEXANDRIA WOOD

BROKEN HILL,NSW

Summary

I have had a passion for social work concepts and approaches long before I began my degree. Since then, I have developed a sense dedication for respect for persons, social justice, empowerment and professionalism. Throughout my roles in case management, foster care, the court system, disability support work and youth work I have gained understanding of the complexities and uniqueness of each person while also adapting my practice to the standards of each organisation. Additionally, I have well developed skills in time management and prioritisation after successfully running my sole trader business as a NDIS support worker. I am a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Mental Health Clinician

SPOT - NSW Health
Broken Hill, NSW
03.2024 - Current
  • Provided crisis intervention services, including risk assessment and safety planning.
  • Maintained accurate documentation of all client contact according to agency policies and procedures.
  • Provided psycho-education to clients and families about mental health, community resources, and other relevant information.
  • Collaborated with multidisciplinary teams to coordinate care for complex cases.
  • Observed behaviour patterns of clients to identify changes in mood or functioning level over time.
  • Assisted clients in developing strategies for dealing with difficult situations that could lead to relapse or further deterioration of mental health status.
  • Participate in regular learning, training, and Clinical Supervision to ensure my practice is constantly developing.

NDIS Support Worker (Sole Trader)

Self Employed
Broken Hill & White Cliffs, NSW
11.2022 - Current
  • Supported clients' social, physical and emotional needs to help integrate into local community.
  • Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
  • Helped clients develop coping mechanisms, technical abilities and job skills.
  • Provided overnight respite for clients with a disability including mental health concerns and autism.
  • Provided strengths based support to encourage clients to make achievable goals
  • Advocated for clients needs to other stakeholders and supporting services
  • Scheduled own support sessions and submitted own invoices in a timely manner

Program Worker & Site Manager

Social Futures
Broken Hill, NSW
06.2023 - Current
  • Worked as a team to implement and create a STEAM project that aims to enagage youth aged 12-18 through science and technology.
  • Educated local community residents about available health and wellness resources.
  • Built partnerships with local organisations and supported planning community events
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Supervised youth recreational activities and facilitated workshops surrounding self-development, education and employment.
  • Modeled positive behavior for residents by providing leadership and positive interactions.
  • Coordinated referrals to community resource programs to provide additional and specialized support for youth.
  • Performed routine audits to maintain inventories, supplies and equipment.

Case Manager

Lifestyle Solutions
Broken Hill, NSW
01.2021 - 10.2022
  • Provided case management services to foster children and their birth and fostering families. This included hosting family visits, assessing wellbeing at home visits, crisis intervention, advocacy, referral and monitoring of families.
  • Created and maintained a safe trusting relationship with clients.
  • Maintained up-to-date case notes.
  • Developed trusting relationships with social services, health care providers and governmental agencies.
  • Adhered to ethical principles and standards to protect clients' confidential information.
  • Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
  • Coordinated support services and optimized communication between healthcare workers and patients.
  • Consulted with staff on resolution of complex service issues.
  • Directed activities of professional and technical staff members and volunteers.
  • Facilitated individual and group therapy sessions to solve problems, set and achieve goals and improve communication skills.
  • Administered conflict resolution strategies to help families resolve disputes.
  • Supported clients' social, physical and emotional needs to help integrate into local community.

Justice Advocate

Intellectual Disability Rights Service
Broken Hill, NSW
09.2021 - 12.2021
  • Completed reports, paperwork and documentation accurately and on time.
  • Reached out to individuals via phone, email and SMS to deliver help and support.
  • Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
  • Attended and coordinated interviews or case reviews to manage caseload.
  • Advocated for victims during difficult situations by filing police reports and connecting to needed services.
  • Informed victims about legal processes and timelines.
  • Attended hearings with victims to provide emotional support.
  • Presented to general public and outside agencies to raise awareness and garner support for initiatives.
  • Maintained after-hours availability on rotating basis to provide on-call coverage.

Student Wellbeing Officer

Willyama High School
Broken Hill
09.2020 - 12.2020
  • My final social work placement was at Willyama High School
  • During my 500 hours at Willyama I facilitated the DRUMBEAT program - a 10 week closed group that utilises rhythm and music to discuss wellbeing, emotions and self-regulation
  • Throughout DRUMBEAT I provided psycho-education, therapeutic support, conflict management and a leadership role to engage 12 year old boys in the program
  • At Willyama, I also developed a therapeutic relationship with many students overtime, which allowed for them to confide in me issues with anxiety, self-harm, domestic violence and mental health
  • I facilitated numerous sessions with students where we would workshop unhelpful behaviours through Cognitive Behavioural Therapy and use empowerment approaches to facilitate self-change.

Clinical Social Worker Assistant

Western Health Hospital, s
Melbourne, VIC
08.2019 - 11.2019
  • I completed 250 hours at Sunshine Hospital, Women’s and Children’s Hospital and 250 hours at Footscray Hospital, sub-acute aged care
  • On the Women’s and Children’s ward we provided early intervention for women during pregnancy to build support around them before the baby comes
  • I worked with multi-disciplinary teams to provide a holistic approach to clients and their families
  • Family violence, drug abuse, homelessness, financial hardship and sexual abuse were some of the common themes women experienced
  • My practice involved doing psycho-social assessments, risk assessments for children (including unborn), collaborating with child protection and providing therapeutic support
  • Due to the push for fast turn-around in the hospital Advocacy was a very important skill which I used to convince medical staff that patient's needed more time in hospital
  • While on Geriatric Evaluation and Management (GEM) ward I further developed my clinical skills by facilitating psychosocial assessments and completing clinical documentation
  • I was allocated my own patients and began working independently of my supervisor
  • I provided therapeutic support, education around services such as ACAS and benefits of aged care facilities, facilitated family meetings and worked in partnership with nurses and OT to help the patient engage in appropriate therapy.

Library Student Assistant

Victoria University
Melbourne, VIC
02.2017 - 02.2019
  • Assisted students with the practicalities of the library while also mangaing conflict between students and providing emotional support including active listening, empowerment and grounding exercises
  • Demonstrated professionalism and integrity in interactions with coworkers, management and patrons.
  • Maintained records of items received, issued and returned.
  • Entered and updated patrons' records on computers.
  • Opened and closed library during specified hours and secured library equipment.

Education

Bachelor of Social Work -

Victoria University
12.2020

Bachelor of Social Welfare -

Southern Cross University

HSC -

Melville High School

Skills

  • Conflict Resolution
  • Client Advocacy
  • Court Mandated Reporter
  • Verbal and Written Communication
  • Service Referrals
  • Relationship Building
  • Home Visits and Inspections
  • Stakeholder Collaboration
  • Case Planning
  • Interdisciplinary Collaboration
  • Positive Attitude
  • Emotional Awareness
  • Crisis Intervention
  • Caseload Management

Interests

Spending time with my dogs, House renovations, Live music & Soccer

Certification

  • DBT - 2 day intensive (2024)
  • Child Protection Training - 1 day intensive (2024)
  • DRUMBEAT program (2020)
  • Mental Health First Aid (2021)
  • First Aid & CPR (2022)

References

Clare Lewis | Social Futures | Far West Manager

clare.lewis@socialfutures.org.au

Timeline

Mental Health Clinician

SPOT - NSW Health
03.2024 - Current

Program Worker & Site Manager

Social Futures
06.2023 - Current

NDIS Support Worker (Sole Trader)

Self Employed
11.2022 - Current

Justice Advocate

Intellectual Disability Rights Service
09.2021 - 12.2021

Case Manager

Lifestyle Solutions
01.2021 - 10.2022

Student Wellbeing Officer

Willyama High School
09.2020 - 12.2020

Clinical Social Worker Assistant

Western Health Hospital, s
08.2019 - 11.2019

Library Student Assistant

Victoria University
02.2017 - 02.2019

Bachelor of Social Work -

Victoria University

Bachelor of Social Welfare -

Southern Cross University

HSC -

Melville High School

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ALEXANDRIA WOOD