Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Allyce Barden

Noosa,QLD

Summary

Professional and industrious, bringing exceptional administrative experience. Organizes and manages simultaneous tasks to support customers, colleagues and accomplish business goals. Organized and well-versed in all aspects of administrative support. Maintains professional appearance and demeanor whilst a quick-learning team player with effective communication and organization skills.


Career Objective

“To learn and grow within a company and to ensure I create success for myself personally, and for the company I’m working"

Overview

17
17
years of professional experience

Work History

Reception & Administration Officer

Peter Carter Transport
02.2018 - Current
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Managed pricing and general accounts
  • Liaise with the operations manager organising deliveries
  • Cover 2 busy emails, both general reception as well as a first contact for the customer service portal with our contractors.
  • Work directly with management in the running of accounts
  • Impeccable accuracy with data entry from main suppliers and contractors daily.
  • Work independently in a structured environment within a team

In House Sales Contact & Customer Service Leader

Showpony Hair Extensions
01.2015 - 12.2017
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Cared for 200+ remote salons across Australia and NZ
  • Daily sales with customers both in office, over phone and the warehouse
  • Provide Exceptional Customer Service
  • Accounts Receivable Management
  • Product Knowledge and Education
  • Liaison with Sales Representatives
  • Understanding Daily Sales Targets
  • Working Closely with Management on Product Quality and Monthly Promotions
  • Daily Use of SAP – Sales/reports/purchasing/date entry
  • Proficient use of Dropbox, Shopify, online website Chat services, social Media
  • Cash Sales, Eftpos and online banking
  • Complete understanding of Consignment and stock movement
  • General Office Duties – filing, emails, phone
  • Worked apart of a fantastic team over events, trade shows launch events.

Stay at Home Mum

Home
10.2008 - 01.2015
  • Worked flexible hours; night, weekend, and holiday shifts.

Mobile Nail and Waxing Supplier

Tips To Techs - Own Business
01.2006 - 10.2008
  • Managing a high level of customer service
  • Providing product education and presentation to clients
  • Liaise with Product Suppliers
  • Ordering of products and stock control
  • Generating leads, and ensuring follow ups are carried out.
  • Ability to increase product sales between Northern NSW – Toowoomba
  • Account Management

Education

Hillcrest Christian College
Reedy Creek, QLD
2004

Skills

  • Reception Management
  • Versatile and quick to grasp new technologies and techniques
  • Exceptional written and verbal communication skills
  • Able to interact confidently and proficiently with a diverse group of people
  • Skilled at working successfully unsupervised and independently
  • Thrive on multi-tasking in a fast paced environment
  • Manage own work schedule through exceptional organisational skills

Additional Information

Referee's

Jessica Nash 0439 704 758

Nicky Read 0407 426 410 - Current Accounts / payroll at Carters Transport

Timeline

Reception & Administration Officer

Peter Carter Transport
02.2018 - Current

In House Sales Contact & Customer Service Leader

Showpony Hair Extensions
01.2015 - 12.2017

Stay at Home Mum

Home
10.2008 - 01.2015

Mobile Nail and Waxing Supplier

Tips To Techs - Own Business
01.2006 - 10.2008

Hillcrest Christian College

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Allyce Barden