Summary
Overview
Work History
Education
Skills
LANGUAGES
EXPERTISE
Timeline
Generic

ALLYSA FABIAN

BAKERY HILL

Summary

Recent graduate with foundational knowledge in Accounting and Bookkeeping and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a career in Administration and make meaningful contributions with commitment and drive.

Overview

10
10
years of professional experience

Work History

Level 3 Retail Assistant/LPO Operator

Nextra News agency / Australia Post Office
06.2023 - Current
  • Responsible for counter transactions including but not limited to stock sales, PostBill Pay, Bank@Post, Western Union transfers, POB opening, and mail redirection.
  • Mail sorting, inbound and outbound mail processing and carded parcel retrievals.
  • Assist customers for parcel collection or missing parcel
  • Money balancing at the end of shift
  • Greet customers as they enter the store and offer to assist them with locating items.
  • Responding to customer emails and telephone calls to resolve problems such as payments, products reservation, warranties, exchanges, and refunds.
  • Ensure the shelves and displays remain well stocked with the current merchandise, maintaining pristine merchandise displays and ensuring the shop floor remains clean and tidy.
  • Process customer reservations for magazines and newspapers
  • Arrange and label goods, conduct price audits, and weekly magazine inventory to address discrepancies.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.
  • Enhanced store appearance through diligent merchandising and regular upkeep of displays.
  • Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
  • Demonstrated flexibility by adapting to various roles within the retail environment as needed.
  • Provided exceptional support during peak hours by managing long queues and multitasking effectively under pressure.
  • Resolved customer complaints professionally, maintaining a positive brand image.
  • Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.

Kitchen Hand Level 2

Gravy Spot Kebabs
10.2021 - Current
  • Collect and process payments, operate cash register(POS)
  • Maintain a clean and organise work area (Front of the house).
  • Prepare and pack orders for delivery, ensuring that everything is correct.
  • Responding to customer emails and telephone calls to resolve problems such as wrong orders, delivery issues, and refunds.
  • Provide trainings for incoming staff to help meet all customer needs.
  • Manage inventory by verifying and signing for delivery dockets, ordering supplies, checking quality and freshness of products, and performing daily inventory counts.
  • Enforce a high standard of health and safety rules in the kitchen area.
  • Greet customers as they enter the store and offer best sellers from the menu.
  • Verify proper operation of refrigerators, freezers, bain-marie, and warming lamps by collecting temperature readings daily.

Recruitment Admin

PSG Global Solutions (Philippines)
01.2020 - 01.2021
  • Calendar Creation - created calendar appointments according to the Human Resources staffing need/request of Amazon using Salesforce as software.
  • Identified and corrected errors on data entry of calendar appointments to prevent duplication across system.
  • Maintained data entry quality levels of 99% to support team productivity and efficiency.

Analytical Chemist

TJH2B Analytical Services (Philippines)
07.2019 - 12.2019
  • Performed testing of transformer oils in different parameters like Interfacial Tension, Color and visual, Acid number, Specific Gravity, Power Factor, Particle Count, Dissolve gas analysis, and others using ASTM method.
  • Created purchase order for all consumables in the laboratory.
  • Conducted monthly inventory and inspection of chemicals, glass wares and laboratory equipments.

Quality Control Laboratory Analyst

Philippines Foremost Milling Corporation (Philippines)
01.2017 - 01.2018
  • Performed physical, chemical, and rheological analyses of flour like pH, moisture, ash, protein, gluten, water absorption, extensibility using standard AOAC method.
  • Conducted hourly sampling, monitoring, and testing of Flour from raw materials to finish products
  • Analyzed samples using N-truspec, Glutomatic, Farinograph, Extensograph and etc.
  • Monitor and report weekly internal rejection of total production.
  • Performed weekly inventory of finished products in the warehouse.
  • Entered approved and on-hold finished products in the system (SAP).

Laboratory Analyst

CJK Air and Water Testing Laboratory
01.2015 - 01.2016
  • Performed physical and chemical analyses of wastewater like color, oil and grease, total dissolved solids, pH, biochemical oxygen demand, chemical oxygen demand, and acidity.
  • Conducted bacteriological examination of wastewater and drinking water using method of Multiple Tube Fermentation for total coliform and fecal coliform and Heterotrophic Plate Count.

Education

Bachelor of Science - Chemistry

De La Salle University
Manila, Philippines
10-2015

Certificate IV - Accounting And Bookkeeping

Swinburne University of Technology
Melbourne, VIC
06-2025

Skills

  • Data entry
  • Adaptability
  • Excellent Customer Service
  • Problem-solving
  • Driving
  • Fast learner
  • Positive Attitude
  • Time management capabilities
  • POS system operation
  • Adaptability and resilience
  • Order processing
  • Payment processing
  • Conflict resolution techniques
  • Multitasking
  • Goal driven
  • Creative thinking
  • Computer proficiency and Microsoft office
  • Invoice processing
  • Debt collection
  • Attention to detail
  • Verbal and written communication

LANGUAGES

Filipino
English

EXPERTISE

  • Strong attention to detail
  • Good written and oral communication
  • Knowledge in Microsoft Office
  • Working experience in quality control food production with exposure in Good Manufacturing Practices, 5S and HACCP, Food Safety, Health Environment Safety.
  • Can handle pressure in a crisis environment
  • Hard worker, fast learner, responsible, systematic, quality-oriented, and can work in team or individual.

Timeline

Level 3 Retail Assistant/LPO Operator

Nextra News agency / Australia Post Office
06.2023 - Current

Kitchen Hand Level 2

Gravy Spot Kebabs
10.2021 - Current

Recruitment Admin

PSG Global Solutions (Philippines)
01.2020 - 01.2021

Analytical Chemist

TJH2B Analytical Services (Philippines)
07.2019 - 12.2019

Quality Control Laboratory Analyst

Philippines Foremost Milling Corporation (Philippines)
01.2017 - 01.2018

Laboratory Analyst

CJK Air and Water Testing Laboratory
01.2015 - 01.2016

Bachelor of Science - Chemistry

De La Salle University

Certificate IV - Accounting And Bookkeeping

Swinburne University of Technology

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ALLYSA FABIAN