Allysah Rasin
Townsville,QLD
Summary
Motivated individual with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service, maintain focus and positive attitude in stressful situations and high-volume environments. Seeking part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
GYO Japanese Tapas Bar Restaurant
01.2024 - Current
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining high level of attention to detail.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Retail Store Manager
TEALSH TRADING
06.2023 - 12.2023
- Maintained clean and organized store appearance to enhance overall shopping experience for customers.
- Optimized store displays and appearance via strategic merchandising.
- Managed all aspects of budgeting for retail location including labour costs, expenses control, revenue tracking.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Retail Cashier
Tamari Foods
02.2023 - 05.2023
- Learned duties for various positions and provided backup at key times.
- Assisted customers by answering questions and fulfilling requests.
- Performed cash, card and check transactions to complete customer purchases.
Waitress
Chinese Seafood Restaurant
07.2022 - 11.2022
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
Bachelor of Biomedical Science - Health And Science
James Cook University
Townsville, QLD04.2027
High School Diploma -
Rockhampton Girls Grammar School
Rockhampton, QLD11.2022
Primary School Certificate -
Kamarau International School
Bougainville, Papua New Guinea12.2018
Skills
- Compliance standards
- Customer Service
- Adaptable and Flexible
- Team Collaboration
- Reliability and punctuality
- Honest and Dependable
- Work Ethic and Integrity
- Time management skills
Certification
- · TAFE Course: COVID SAFE Work Training for Dining In
References
Email: harekemary08@gmail.com
Stacy McCarthy (Head of Girls Boarding)
Contact: +61 418 185 748
Email: stacymcCarthy@rggs.qld.edu.au
Veronica Miller-Waugh (Rockhampton Girls Grammar)
Contact: (07) 4930 0900
Email: VeronicaMillerWaugh@rggs.qld.edu.au
Hideki Inoue (GYO Tapas Bar Restaurant Manager)
Contact: (07)47715151
Email: gyorestaurant@gmail.com
Volunteer
ANZAC March 25/04/2022
Demonstrated leadership and initiative as I actively and respectfully lead the school in the annual march.
Rats of Tobruk 25/04/2022
Collaborated with my fellow Head Girl to write and confidently present a speech to commemorate the Rats of Tobruk in front of the whole Rockhampton Community.
Ponytail Project 13/11/2022
Participated in the Annual Hair Chop, donating 20 inch's of hair and $210 towards the Ponytail Project
Rockhampton Girls Grammar School (RGGS) Bulls and Barrels 8/10/2022
Effectively engaged and communicated with the community, spreading awareness for Breast Cancer and raised funds towards the Cancer Research Program.
Waitressing RGGS 1/02/2022 - 15/11/2022
Confidently served and adhere to customers requests to the best of my abilities. Worked effectively under pressure, motivated and helped other team members, making sure they felt safe working in the workplace environment.
Timeline
Waitress
GYO Japanese Tapas Bar Restaurant
01.2024 - Current
Retail Store Manager
TEALSH TRADING
06.2023 - 12.2023
Retail Cashier
Tamari Foods
02.2023 - 05.2023
Waitress
Chinese Seafood Restaurant
07.2022 - 11.2022
Bachelor of Biomedical Science - Health And Science
James Cook University
High School Diploma -
Rockhampton Girls Grammar School
Primary School Certificate -
Kamarau International School
- · TAFE Course: COVID SAFE Work Training for Dining In
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