ALMA EMANUELI
Newtown
Summary
I am a motivated and enthusiastic individual with a strong passion for delivering excellent customer experiences. I've recently moved to Sydney from Canada and cannot wait to be a part of this city's hospitality sector. From working in retail to working in hospitality, I have experience with managing all sorts of customer interactions and situations. I have strong communication and multitasking skills to handle high-pressure environments efficiently. I am always looking forward to learning more and gaining as much experience as possible.
Overview
6
6
years of professional experience
Work History
WAITRESS/CASHIER
Maynard Vegan restaurant
04.2023 - 05.2024
- Took customer orders and provided table service
- Kept server areas clean and stocked to increase efficiency while working tables
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for clients
- Maintained a clean and welcoming dining environment, ensuring a positive guest experience
STORE CLERK
Boutique EVA B
07.2023 - 11.2023
- Managed changing rooms
- Welcomed and answered customer questions
- Conducted end-of-day closing procedures
- Organized incoming shipments, tagging merchandise correctly, and restocking shelves as needed
- Replenished sales floor merchandise and organized shelves and racks for optimal appearance
STORE CLERK
Boutique Escapade Shoes and Fashion Boutique
01.2020 - 11.2022
- Welcomed and served customers, informed them about our products and assisted with sizing
- Answered the phone and managed special orders
- Replenished sales floor merchandise and organized shelving
- Performed inventory control, such as counting, and stocking merchandise.
- Managed the cash register
COOK AND DISHWASHER
Le Cafetier
02.2018 - 11.2020
- Started as a dishwasher and was promoted to the kitchen
- Managed the prep and drink orders of smoothies and juices
- Helped keep the locale clean and adapted as needed to help coworkers during busy periods
- Demonstrated strong multitasking skills, efficiently managing multiple orders simultaneously
Education
DEC - Arts, Literature and Communications
MARIONOPOLIS COLLEGE
MONTREAL, QC01.2023
Secondary School Diploma - intensive snowboarding program
MASSEY- VANIER HIGH SCHOOL
COWANSVILLE, QC01.2021
Skills
- Bilingual
- Customer service experience
- Cleanliness
- Hardworking
- Adaptable
- Attention to detail
- Strong multitasking
References
Provided upon request
Languages
French
Native or Bilingual
English
Native or Bilingual
Italian
Limited Working
Timeline
STORE CLERK
Boutique EVA B
07.2023 - 11.2023
WAITRESS/CASHIER
Maynard Vegan restaurant
04.2023 - 05.2024
STORE CLERK
Boutique Escapade Shoes and Fashion Boutique
01.2020 - 11.2022
COOK AND DISHWASHER
Le Cafetier
02.2018 - 11.2020
Secondary School Diploma - intensive snowboarding program
MASSEY- VANIER HIGH SCHOOL
DEC - Arts, Literature and Communications
MARIONOPOLIS COLLEGE
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