Summary
Work History
Education
Skills
Timeline
Generic

Almendra Morales

Summary

Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Work History

Waitress

Barstow
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Waitress.

Banana Beach
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Met with chef to review daily specials and menu changes.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collaborated closely with bartenders to fulfill beverage orders accurately while managing patron expectations efficiently.

Waitress

La Sociedad
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.

Waitress

Cantina Montt
  • Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Facilitated seamless dining experiences for large parties by coordinating orders and special requests.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Waitress

Velezzo Cafetería
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Informed customers about daily and seasonal specials.
  • Trained new servers on restaurant policies and procedures.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.

Waitress.

Café W
  • Checked guests' identification before serving alcoholic beverages.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Prepare classic coffees and signature coffees.

Education

Journalist

Universidad Andrés Bello
Santiago De Chile

Skills

  • Guest Relations Management
  • Order Accuracy
  • Customer Service
  • Safe Food Handling
  • Team Collaboration
  • Accurate Money Handling
  • Service Prioritization
  • Complaint Resolution
  • Menu Memorization

Timeline

Waitress

Barstow

Waitress.

Banana Beach

Waitress

La Sociedad

Waitress

Cantina Montt

Waitress

Velezzo Cafetería

Waitress.

Café W

Journalist

Universidad Andrés Bello

Similar Profiles

CREATE PROFILE
Almendra Morales