Results-oriented professional with a strong work ethic and a passion for client and team success. Demonstrates exceptional adaptability and interpersonal skills, effectively collaborating in diverse environments. Proven ability to master new skills quickly and work independently to achieve goals. Seeking to leverage these strengths in a challenging role that fosters growth and development.
Overview
4
4
years of professional experience
Work History
Post Placement Specialist
ProActiv People
Salisbury/Elizabeth/Port Adelaide/Mile End, SA
05.2023 - Current
Analyzed feedback from employers regarding client performance in order to improve future placements.
Advocated on behalf of clients by communicating their needs directly to employers during negotiations over wages or benefits packages.
Maintained accurate records of all client interactions in the database system.
Cultivated relationships with potential employers to secure job placements for clients.
Monitored post-placement progress by conducting follow-up meetings with employers and providing additional resources when needed.
Lead the company's Post Placement Support program, and coached new and current staff members on how to provide effective support to our client base.
Assisted with the onboarding process for new hires.
Addressed harassment allegations, work complaints or other employee concerns.
Counseled clients on workplace issues such as communication styles or conflict resolution techniques.
Explained job duties, compensation and benefits to potential candidates.
Disability Employment Consultant
ProActiv People
Salisbury/Elizabeth/Port Adelaide/Mile End, SA
07.2021 - 05.2023
Maintained knowledge of local labor market trends and resources available to assist individuals with disabilities seeking employment.
Provided ongoing support services to help increase retention rates among employees with disabilities after placement.
Assisted clients in developing effective communication strategies when interacting with prospective employers.
Conducted assessments of clients' vocational needs, abilities and interests.
Assisted clients in obtaining necessary accommodations or modifications to perform their jobs effectively.
Developed individualized plans for employment success in collaboration with clients and employers.
Established relationships between employers, clients and VRS counselors and staff members involved in the process of finding suitable employment opportunities.
Developed job leads with local companies and organizations.
Conducted in-depth interviews with job seekers to understand their career goals and skills.
Managed rolling caseload of clients and maintained impeccable documentation.
Education
Bachelor of Arts - Psychology
Flinders University
Adelaide, SA
08-2019
Diploma of Couneslling -
AIPC
Adelaide
Skills
Client advocacy
Data management
Communication strategies
Vocational assessments
Relationship building
Team leadership
Conflict resolution
Client development
Detail oriented
Goal driven
References
Daniel Laurito - ProActiv People - Regional Manager - Ph: 0422 780 704
Daryl Scaiffe - ProActiv People - Business Development Manager - Ph: 0429 599 060