ALOFA APULU
Utilility
WILLETON,WA
Work Preference
Summary
Led initiatives to enhance team productivity by implementing efficient time management strategies. Cultivated a culture of adaptability and continuous learning, driving team success in dynamic environments. Fostered strong relationships across departments, enhancing communication and collaboration.
Overview
15
15
years of professional experience
Work History
Service Attendant
Sodexo Remote Sites
Karratha, WA
09.2023 - Current
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
- Maintained cleanliness and organization of service areas to enhance guest experience.
- Assisted in training new staff on operational procedures and customer interaction standards.
- Monitored inventory levels, ensuring timely restocking of supplies for efficient operations.
- Developed training materials to enhance onboarding processes for new employees.
- Streamlined facility cleanliness, ensuring a welcoming environment for all patrons.
- Explained food preparation methods to patrons with allergies and gluten intolerances.
- Collaborated with team members to improve overall service efficiency and achieve shared goals.
- Utilized strong problem-solving skills to handle challenging situations effectively under pressure.
- Facilitated sales of services and goods.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Cleared finished items, tidied tables and replaced or refreshed items.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Removed safety hazards, soiled items, and trash from customer areas.
LAUNDRY ATTENDANT
Nazareth Care
Bluff Point, Geraldton
02.2024 - 09.2024
- Sorted, washed, dried and folded linens and clothing in a timely manner
- Thoroughly inspected and sorted dirty linen, separating items by type and color
- Maintained cleanliness of laundry area and equipment
- Maintained organized work space throughout shift
- Followed safety policies and procedures while operating machinery
- Set proper drying and cooling times for different types of linen to avoid damaging materials
- Used proper wash procedures to maintain various types of linen
- Operated commercial washers and dryers following manufacturer's instructions
- Cleaned and maintained linen and soft goods by operating industrial washers and dryers
- Removed and sorted dirty linens and towels from laundry carts
- Adhered to all company policies related to health, safety, security and quality control standards
PICKER PACKER
Bam Wine Logistic
Sydney, New South Wales
04.2016 - 12.2023
- Accurately picked, packed and shipped orders in a timely manner
- Picked customer orders, reviewing for correct number and type of product to eliminate errors
- Identified and located products within warehouse after reading orders
- Collaborated with other team members to meet production goals on time
- Hand-selected and packed orders for shipment according to customer specifications
- Rotated between jobs to pull items, pack items, and load pallets
- Loaded and unloaded items using material handling equipment
- Maintained organized and clean work area
- Stored supplies in designated areas to keep work area organized
PACKER
Allied Mills
Gold Coast, Yatala QLD
05.2013 - 01.2015
- Utilized RF scanners to track shipments and ensure accuracy of order fulfillment
- Helped with product rework to meet quality standards
- Adhered to quality standards throughout the picking and packing process
- Sorted goods for distribution in designated areas
- Assembled customer orders from stock and placed orders on pallets or shelves
- Proficiently operated a pallet jack to move product throughout the warehouse
- Located and transferred materials between warehouse, manufacturing, and production areas
- Reported material locations using bar code inventory system
- Adhered to safety and hygiene guidelines to optimize safe housekeeping and personal protection
- Packed and unpacked items to be stocked on shelves in stockrooms, warehouses, and storage yards
- Used forklifts and pallet jacks to transport items to staging areas or loading docks
- Kept workspace neat, clean, and organized at all times for safety purposes
- Collaborated with colleagues to complete daily packing goals
- Packed items into boxes according to size and weight restrictions specified by shipping company
- Assembled boxes and containers according to size specifications of the product
- Inspected packages to ensure they meet quality standards before shipping
- Followed established procedures for hazardous materials handling
- Demonstrated proficiency in packing, labeling, and sorting items for shipment
- Utilized protective packaging to support safe product delivery
- Stacked cartons on pallets or skids using correct stacking pattern
- Verified accuracy of orders and ensured proper product labeling
- Set up station by receiving packing orders and gathering packing materials
- Reported any damages or discrepancies of incoming goods immediately upon receipt
- Pulled and stacked products based on daily orders
- Weighed and measured packages for shipping accuracy
- Packed cartons by folding and placing products, following prescribed arrangement
- Collaborated with other departments within the organization effectively
- Examined outgoing shipments to ensure that orders are complete, correct and packed securely
- Sealed openings and affixed shipping labels to finished cartons
- Organized stockroom shelves by restocking merchandise as required
- Removed products from conveyer to stack in appropriate container
- Assisted in physical inventories on a regular basis
- Adhered to appropriate safety and hygiene guidelines for safe housekeeping and personal protection
- Utilized RF scanners to process orders accurately and efficiently
- Followed instructions from supervisors regarding specific customer packaging requirements
- Met daily goals for packing and shipping items with accuracy and efficiency
MAGAZINE PACKER
Comprint
Auckland, Mankau
08.2010 - 10.2011
- Utilized strong organizational skills to prioritize tasks efficiently
- Exhibited proficiency in using computer software programs related to shipping and tracking orders
- Trained new employees on the proper use of equipment involved in the magazine packing process
- Successfully operated machinery necessary for packing magazines into boxes or envelopes
- Effectively managed the packing and distribution of magazine inventory in a timely manner
- Maintained accurate records of all magazines packed, shipped and delivered
- Applied knowledge of postal regulations to ensure proper handling of magazine shipments
- Exercised safety precautions while operating equipment and following guidelines established by the company
- Adhered to company policies and procedures regarding quality control standards for packaging materials
- Performed regular maintenance on machines used for packing magazines, keeping them in good condition
- Displayed keen attention to detail when preparing packages for shipment, ensuring accuracy of contents within each package
- Demonstrated excellent communication abilities while working with other staff members
- Met deadlines consistently by managing time effectively and working quickly without sacrificing quality
- Followed instructions from supervisors regarding specific customer packaging requirements
- Met daily goals for packing and shipping items with accuracy and efficiency
- Utilized a variety of methods such as wrapping, boxing, labeling and sealing for packaging goods safely and securely during transport or storage periods
- Carefully inspected each package before shipment to ensure quality control standards were met
- Operated a variety of machines such as shrink wrap, bag sealers, and box forming equipment
- Assembled, line and pad cartons, crates, and containers, using hand tools
- Contributed to team goals by cross-training in shipping and receiving tasks
- Built pallets and cartons to safeguard large items for transport
Education
HIGH SCHOOL DIPLOMA - undefined
Tafuna High School
09.2000
Skills
- Laundry Equipment Operation
- Quality Assurance
- Inventory Control
- Workplace Cleanliness
- Color Separation
- Customer Service
- Ironing Proficiency
- Safety Procedures
- Machine Maintenance
- Time Management
- Folding Techniques
- Detergent and additive expertise
- Sanitization techniques
- Employee equipment training
- Laundry storage and distribution
- Load Balancing
Timeline
LAUNDRY ATTENDANT
Nazareth Care
02.2024 - 09.2024
Service Attendant
Sodexo Remote Sites
09.2023 - Current
PICKER PACKER
Bam Wine Logistic
04.2016 - 12.2023
PACKER
Allied Mills
05.2013 - 01.2015
MAGAZINE PACKER
Comprint
08.2010 - 10.2011
HIGH SCHOOL DIPLOMA - undefined
Tafuna High School