Alofa Poliko
Melbourne,VIC
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
15
15
years of professional experience
Work History
Freight Handler
THE CARGO WAREHOUSE
01.2023 - Current
- Blocked and braced freight to prevent shifting and product damage during transport.
- Enhanced warehouse efficiency by streamlining freight handling processes and implementing organizational systems.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Packed items to meet shipping requirements.
- Operated various types of heavy machinery for efficient movement of goods within the warehouse, reducing manual labor demands.
- Operated equipment while observing standard safety procedures.
- Helped train new employees in safe practices and warehouse procedures.
- Ensured compliance with all relevant regulations and guidelines during daily freight handling activities, avoiding costly fines and penalties for the organization.
- Contributed to cost reduction initiatives by minimizing wasted resources during freight handling procedures.
- Verified and noted count and condition of cargo received.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Maintained clean, orderly work environment free of hazards.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Loaded and unloaded trucks.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Reduced shipment delays through diligent tracking of incoming and outgoing shipments, ensuring timely deliveries.
- Collaborated with team members to resolve challenges and improve productivity.
- Sorted and organized packages to make deliveries to correct address.
- Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.
- Safeguarded company assets by diligently monitoring security measures within the warehouse facility during shift operations.
- Attached labels to finalized products before shipment.
- Moved furniture and boxes using utility dolly and truck ramp.
- Operated computer systems to track shipments to improve efficiency and accuracy.
- Inspected freight for any damage or faults prior to loading.
- Maintained inventory records for accurate tracking of goods and to minimize loss.
Freight Handler
CT FREIGHT
01.2020 - 01.2023
- Blocked and braced freight to prevent shifting and product damage during transport.
- Enhanced warehouse efficiency by streamlining freight handling processes and implementing organizational systems.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Packed items to meet shipping requirements.
- Communicated with drivers and dispatch to coordinate delivery schedules.
- Operated various types of heavy machinery for efficient movement of goods within the warehouse, reducing manual labor demands.
- Maximized cargo integrity by securely packaging items according to specific guidelines for each type of product handled.
- Helped train new employees in safe practices and warehouse procedures.
- Operated equipment while observing standard safety procedures.
- Contributed to cost reduction initiatives by minimizing wasted resources during freight handling procedures.
- Verified documentation and condition of freight to assure quality standards were achieved.
Cold Storage Forklift Operator
Oxford Cold Storage
01.2019 - 03.2020
- Participated in ongoing professional development opportunities, staying up-to-date on industry trends and best practices for cold storage forklift operation.
- Streamlined order fulfillment by accurately picking, staging, and loading products into delivery trucks using a cold storage forklift.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Completed cycle counts and monthly inventory.
- Drove equipment from one site to another to deliver tools and complete jobs.
- Promoted operational efficiency by maximizing loads on each transfer.
- Adjusted machinery and notified supervisors of malfunctions.
- Improved inventory accuracy with consistent adherence to company policies and procedures for stock handling.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated or tended automatic stacking, loading and packaging machines.
Store Manager
Target Logistics
01.2017 - 03.2019
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
- Reported issues to higher management with great detail.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Security Officer
Royal Children's Hospital
01.2017 - 02.2019
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Interacted assertively but non-confrontationally with personnel and general public.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Supported event planning teams by providing input on necessary security arrangements during special functions or high-profile meetings.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Investigated suspicious activities and persons to maintain security of premises.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Wrote detailed reports of all security breaches and investigations.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Store Manager
Alpha Flight Services
01.2012 - 02.2017
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reported issues to higher management with great detail.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Assisted with hiring, training and mentoring new staff members.
Security Officer
AVS Security
01.2012 - 03.2015
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Interacted assertively but non-confrontationally with personnel and general public.
- Assisted in developing comprehensive security policies to address potential risks and protect company assets.
- Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Supported event planning teams by providing input on necessary security arrangements during special functions or high-profile meetings.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Pharmacy Assistant
Chemist Warehouse
01.2010 - 03.2012
- Organized pharmacy area to maintain clean and orderly environment.
- Completed regulatory compliance tasks, such as logging controlled substances, upholding legal requirements in pharmaceutical practices.
- Assisted customers in selecting over-the-counter medications and health care products.
- Prepared unit-dose medications for hospitals or long-term care facilities, ensuring accurate labeling for proper administration.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Provided support during immunization clinics, contributing to improved public health outcomes within the community.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Tree Lopper
K&P TREE SERVICES
01.2009 - 02.2010
- Identified plant diseases and researched methods for mitigation.
- Mixed fertilizer with dirt to enrich soil, placed trees in holes and filled holes with dirt.
- Safeguarded property by removing hazardous trees and limbs.
- Strengthened relationships with existing customers by providing ongoing support, follow-up consultations, and expert advice as needed.
Education
High School Diploma -
Box Hill Institute of TAFE
Melbourne, VIC01.2009
Skills
- Equipment Operation
- Rigging
- Maritime Transport Loading
- Materials handling and transport
- Comprehensive knowledge of harmony
- Music technology
- Razor cutting expert
- Mentoring and training
- Hair maintenance expert
- Automated Machinery Operation
- Shipment Processing
- First Aid Certified
Timeline
Freight Handler
THE CARGO WAREHOUSE
01.2023 - Current
Freight Handler
CT FREIGHT
01.2020 - 01.2023
Cold Storage Forklift Operator
Oxford Cold Storage
01.2019 - 03.2020
Store Manager
Target Logistics
01.2017 - 03.2019
Security Officer
Royal Children's Hospital
01.2017 - 02.2019
Store Manager
Alpha Flight Services
01.2012 - 02.2017
Security Officer
AVS Security
01.2012 - 03.2015
Pharmacy Assistant
Chemist Warehouse
01.2010 - 03.2012
Tree Lopper
K&P TREE SERVICES
01.2009 - 02.2010
High School Diploma -
Box Hill Institute of TAFE
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