ALOLITA NELU
Brisbane,QLD
Summary
I am an extremely motivated individual who is able to adapt well within a high-pressure work environment. Able to multitask multiple projects at one time, resulting in a smooth run operation. I am also fiercely competitive and I am hoping to find a company which will enable me to showcase my skills. Finally, I am more than happy to even take on any more challenging of tasks that are presented to me. ________________________________________________________________
Highlights:
Great community skills, Self Motivated, Quick problem solver, Quick Learner, Maintain a clean and safe environment, Documentation procedure, Basic computer knowledge, skilled in Microsoft Windows applications, Exceptional ability to stay calm in harmful situation Strong interpersonal skills, self-motivated and highly organised
Overview
14
14
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Yalgan Support services
Inala, Brisbane, QLD
09.2023 - Current
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Encouraged independence by teaching skills needed for everyday life.
- Transported clients to appointments, social events, and other activities as needed.
- Investigated child abuse or neglect cases and exercised protective actions when necessary.
Disability Support Worker
Mana Wellness Disability Services
Daisy Hill, QLD
07.2022 - Current
- Providing care and helping clients in their comfortable space, making sure they are comfortable around us too
- Taking clients safely to social activities and doctors appointments.
- Documented services and collected required data for evaluation.
- Assisted individuals in performing wide range of housekeeping functions to develop levels of ability.
- Encouraged independence by teaching skills needed for everyday life.
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Assisted in developing self-care skills such as personal hygiene practices.
- Managed challenging behaviors through positive reinforcement techniques.
- Facilitated communication between nonverbal individuals using sign language or other methods.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
Disability Support Worker
Birch Care
Surfers Paradise, Gold Coast, QLD
05.2022 - 01.2023
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Assisted individuals in performing wide range of housekeeping functions to develop levels of ability.
- Transported clients to and from medical and mental health appointments with assigned vehicle.
Bakery Assistant
Mama Lai's Bakery
02.2021 - 03.2022
- Preparing, mixing, cutting and shaping dough ready for baking
- Preparing fillings for the dough
- Monitoring proving, cooking and cooling times
- Ensuring the appearance of items is consistent
- Making sure the preparation are is always clean, utensils, trays are clean and ready for use
Housekeeping
O’Hanlon Residence
Forestdale, QLD
06.2019 - 07.2020
- Dusting and polishing
- Vacuuming and Mopping
- Clothes laundering and ironing
- Room tidying and organising
- Kitchen and Bath cleaning
Disability Support Worker
Cootharinga
, North QLD
03.2017 - 06.2018
- Assisted clients with activities of daily living such as bathing, oral care, skin care, shampoo, dressing/undressing, help to the bathroom or to use commode, or urinal
- Helped with transfer activities
- Supported in prescribed exercises
- Prepared nutritious meals
- Performed household services
Student Helper
Unitec Call Centre
05.2014 - 10.2014
- Data Entry
- Assisted students with their applications
- Answer incoming phone calls to book appointments
- Follow up students with customer service needs
- Advised and updated students of changes to applications
Customer Service
The Laundry Station
05.2010 - 10.2014
- Washing, drying and folding clothes before bagging item
- Providing excellent customer service at all times (face-to-face, over the phone and through email)
- Ensuring the laundry room was tidy and accessible at all times
- Handling Cash
- Thoroughly cleaning the laundry room on a daily basis (eg
- Sweeping, wiping, vacuuming, polishing ,etc)
Process Worker
Sharp Serviettes
12.2012 - 02.2013
- Picking and packing products into appropriate container and boxes
- Packing cartons with the appropriate quantity of products
- Matching labels and orders accurately
- Cleaning machine after every shift
HealthWEST, Green Prescription Motivational Interview
11.2011 - 04.2012
- Organising and sending out information pack to referrals
- Performed general administrative duties including answering telephone, taking messages, typing and other duties
- Follow up clients’ referrals
Education
Cert 3 – Individual Support -
Access Community Services
06.2018
Cert Level 4 – Community Skills -
Unitec
01.2013
Skills
- Health department regulations
- Opening and closing duties
- Weights and measures
- Accurate order fulfillment
- Sanitation and cleanliness
- Food trend knowledge
Certification
- QLD NDIS Worker Screening (Yellow)
- QLD Working with Children (Blue)
- QLD Open Drivers Licence
- First Aid & CPR
References
Referees
Linda Bruce - Team Leader - Mana Wellness Disability Services : Mobile: 0481272222,
email: linda@manawellness.com.au
Ella Vakai-Sio, Supervisor - Cootharinga North, Mt Isa
Mobile: 0418 883161, Email: evakai74@gmail.com
Lailega Neemia, Director/Owner - Mama Lai's Bakery Mobile: 0431465611 Email: jnreliko@gmail.com
Selepa O’Hanlon, Director - O’Hanlon Residence Phone: 07 3802 8411, Mobile: 0401 416507,
Email: lempaoh@gmail.com
Johseph Pinto, Director/Owner - The Laundry Station Phone: 09 833 8810
Rev Worster Teaukai, Senior Pastor at Cornerstone Church, Darra Mobile: 0406 963945
Timeline
Disability Support Worker
Yalgan Support services
09.2023 - Current
Disability Support Worker
Mana Wellness Disability Services
07.2022 - Current
Disability Support Worker
Birch Care
05.2022 - 01.2023
Bakery Assistant
Mama Lai's Bakery
02.2021 - 03.2022
Housekeeping
O’Hanlon Residence
06.2019 - 07.2020
Disability Support Worker
Cootharinga
03.2017 - 06.2018
Student Helper
Unitec Call Centre
05.2014 - 10.2014
Process Worker
Sharp Serviettes
12.2012 - 02.2013
HealthWEST, Green Prescription Motivational Interview
11.2011 - 04.2012
Customer Service
The Laundry Station
05.2010 - 10.2014
Cert 3 – Individual Support -
Access Community Services
Cert Level 4 – Community Skills -
Unitec
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