Along Magok
Doonside,NSW
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food and Beverage Server
The Star Casino
Pyrmont, NSW
07.2022 - Current
- Greeted guests warmly to foster welcoming environment.
- Cleaned and set up tables to promptly seat guests and reduce wait times.
- Maintained up-to-date knowledge of menu options, specialties, and menu deviations to accurately relay information to guests.
- Possessed comprehensive understanding of food and beverage menu items and preparation techniques.
- Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Food and Beverage Server
Alex And Co
Parramatta, NSW
11.2021 - 01.2023
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Inspected dishes and utensils for cleanliness.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Remained focused, calm and professional during peak rush hours.
Barista
Gravity Café
Kingswood, NSW
02.2019 - 10.2019
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Kitchen Hand
My Muscle Chef
Yennora, NSW
04.2021 - 12.2021
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Transported food items from storage areas to kitchen for prepping.
- Plated and presented food following chef requirements.
- Monitored food temperatures and quality throughout shifts.
- Followed recipes and chef instructions to prepare food correctly.
- Learned other teammates' work tasks to train as backup.
- Stocked and rotated food items according to expiration dates.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Managed time to juggle multiple tasks simultaneously
Education
E-learn Diploma - Aviation
Cabin Crew Direct
Epping 02.2022
Certificate IV - Travel And Tourism
TAFE Institution
Blacktown, NSW02.2021
Year 10 - High School Administration
Colyton High
Saint Marys, NSW06.2014
Skills
- Uniform & grooming
- Introduction
- Food Handling Safety
- Liquor, Beer and Wine Knowledge
- Opening and Closing Procedures
- Customer Needs Assessment’s
- Drinking Age Verification
- Guest Satisfaction
- Cleaning and Sanitizing
- Phone Inquiries
- Cash Register Operations
- Process Monitoring
- Safety and Sanitation Guidelines
- Food Running
- Order Entry
- Waste Control
- Warm and Friendly
- Safe Work Practices
- Guest Relations
- Food running
Certification
- Certified Food & beverage sever , The star casino -August
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Food and Beverage Server
The Star Casino
07.2022 - Current
Food and Beverage Server
Alex And Co
11.2021 - 01.2023
Kitchen Hand
My Muscle Chef
04.2021 - 12.2021
Barista
Gravity Café
02.2019 - 10.2019
E-learn Diploma - Aviation
Cabin Crew Direct
Certificate IV - Travel And Tourism
TAFE Institution
Year 10 - High School Administration
Colyton High