Alpa Raval
Sydney,Australia
Summary
Dynamic Human Resource Advisor recognised for exceptional project management capabilities and a strong commitment to organisational culture. Proven ability to engage with stakeholders at all levels, fostering collaboration to achieve strategic and operational objectives. Known for empathetic listening and robust interpersonal skills, contributing to a positive work environment. Aiming to leverage expertise in a progressive P&C role within a community-focused organisation.
Overview
5
5
years of professional experience
Work History
HR Business partner
NSW Health
Westmead, Australia
03.2024 - Current
- Company Overview: Westmead Hospital is one of Australia’s largest hospitals focused on providing comprehensive, highly specialised, and complex services to its community, statewide and nationally
- Westmead employs 7500 team members across various roles and specialties
- Partnered with Director and Deputy Directors of Nursing to assess HR needs and offer strategic guidance on staff management and organisational development
- Coached and supported managers on complex employee matters including conflict resolution, employee engagement, and team dynamics
- Ensured compliance with NSW Health awards, employment laws, and industrial agreements, staying informed about legislative changes
- Managed employee relations issues, including grievances, disputes, and disciplinary actions, ensuring equitable and consistent outcomes
- Directed performance management processes, facilitated performance appraisals, and collaborated with managers to address and resolve performance concerns
- Provided expert advice on NSW public sector policies, procedures, and legislative requirements to ensure adherence and understanding among employees and management
- Developed and executed training and development programs tailored to organisational and individual needs, enhancing overall performance
- Westmead Hospital is one of Australia’s largest hospitals focused on providing comprehensive, highly specialised, and complex services to its community, statewide and nationally
- Westmead employs 7500 team members across various roles and specialties
People partner
Department of Community and Justice
Parramatta, Australia
05.2023 - 03.2024
- Company Overview: Aboriginal housing is managed by the Department of Communities and Justice
- The vision of Aboriginal Housing Office is to ensure that Aboriginal and Torres Strait Islander people in NSW have equal access to, and choice in, affordable quality housing
- Provide advice to AHO employees (250 FTE) to develop awareness of human resource policies, to promote compliance and facilitate best practice outcomes and mitigate risk
- Provide case management support to the People Partners team that is in line with GSE Act, policy and legislative requirements and facilitates best practice outcomes
- Maintain the organisational structure and establishment reports for each client group to ensure they are up to date
- Organize People Matter Employee Survey, analyse the survey data and prepare action plans to improve the score for next year
- Consult with customers to discover staff requirement and manage end-to-end recruitment process including briefing note preparation, fill recruitment requirement form, updating job descriptions, shortlisting candidates, assist in interviews, offer letter predation, onboarding and offboarding
- Aboriginal housing is managed by the Department of Communities and Justice
- The vision of Aboriginal Housing Office is to ensure that Aboriginal and Torres Strait Islander people in NSW have equal access to, and choice in, affordable quality housing
Senior Human Resource ADVISOR
NSW Health
Albury, Australia
06.2022 - 05.2023
- Company Overview: Murrumbidgee Local Health District (MLHD) provides wide range of inpatient acute and sub-acute and community-based health services to the Riverina and Murray regions of New South Wales
- It is part of NSW Health, operating 33 public hospitals, 12 Community Health posts and employ over 3,500 staff members
- Developed interactive reports and charts on regular basis, maintained Service Check Registers and provided ad-hoc HR data analysis
- Provided expert and timely interpretation, guidance and support to internal customers in relation to HR and Industrial issues, legislation, NSW Health Awards and policies and guidelines
- Promoted innovative HR practices and quality improvement approaches to better current organisational practices
- Carried out investigations, recruitment reviews in accordance with organisational guidelines and directives
- Improved and Managed grading committee process and supported managers in process of personal and position grading applications
- Participated and contribute within P&C team to enable key workforce priorities and service deliverables to be achieved workplace planning, performance management and succession planning
- Supported wider HR team with preparing decision memorandums, warning letters, reports and correspondence
- Murrumbidgee Local Health District (MLHD) provides wide range of inpatient acute and sub-acute and community-based health services to the Riverina and Murray regions of New South Wales
- It is part of NSW Health, operating 33 public hospitals, 12 Community Health posts and employ over 3,500 staff members
People and Culture Officer/HR Business partner
NSW Health
St Leonards, Australia
01.2020 - 06.2022
- Company Overview: HealthShare NSW is a shared services organisation employing over 8,000 employees and providing a range of shared services to NSW Health: patient transport, payroll, finance, procurement, food and linen services
- Acted as the first point of contact for Human Resources queries directed to HR mailbox, Content Manager (TRIM) and Service Now to resolve/delegate employee queries in timely and efficient manner
- Supported various workforce teams and manage candidate assessment, risk assessments, Exit surveys, Covid-19 team (case management) on timely manner
- Managed dedicated customer portfolio, provide excellent business partnering skills and assist customers to achieve organisational strategic, business and human outcomes
- Analysed PMES and other Survey data and based of these data implemented strategies to improve overall employee satisfaction, workplace culture and career opportunities to make my organisation “Employer of Choice”
- Provided an accurate advice and guidance on organisation's policies and procedures and offer the best solution for employee concerns
- Produced staff establishment reports and workforce dashboards to improve organisation's absenteeism, financial liability and leave matter
- Conducted Post and Pre employment checks on regular basis to ensure employees working for organisation are up-to-date with their “Working with Children Check” and “Aged Care Check” to ensure patient's safety and security
- Collaborated with other department and provide support to customers on Work-related/Non-Work related medical issues and assist in organising their duties appropriately (amending duties, return to work, etc)
- Developed and administered HR strategies to improve working environments and Implemented disciplinary action (when necessary)
- Organised and participated in investigation committee meetings, prepared meeting minutes, review and update intranet pages periodically, organised team days, organising birthdays/farewells and other ad-hoc duties
- HealthShare NSW is a shared services organisation employing over 8,000 employees and providing a range of shared services to NSW Health: patient transport, payroll, finance, procurement, food and linen services
Education
MBA - Professional Accounting
University of Technology Sydney
Sydney, NSW01.2006
Skills
- Recruitment and Onboarding
- Conflict resolution
- Union dealings
- Dispute mediation
- Stakeholder management
- Exit interviews
- Leadership coaching
- Employee surveys
- Flexible work arrangements
- Background checks
- Prioritising tasks
- Data analysis
- Microsoft Office
- PowerPoint
- Employee relations
- HRIS systems
References
References will be provided upon request.
Timeline
HR Business partner
NSW Health
03.2024 - Current
People partner
Department of Community and Justice
05.2023 - 03.2024
Senior Human Resource ADVISOR
NSW Health
06.2022 - 05.2023
People and Culture Officer/HR Business partner
NSW Health
01.2020 - 06.2022
MBA - Professional Accounting
University of Technology Sydney
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