Summary
Overview
Work History
Education
Skills
Timeline
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Alphine Chepchumba

Perth,Australia

Summary

Compassionate Support Worker with experience in providing emotional and physical support to individuals with disabilities or health concerns. Strengths include strong interpersonal skills, ability to adapt to different situations, and knowledge of care procedures. Have consistently provided comfort and safety to clients while promoting independence and well-being.

Overview

8
8
years of professional experience

Work History

Support Worker

Rise Network
Midland, WA
10.2017 - Current
  • Accompanied clients to medical appointments and assisted them with their daily needs.
  • Developed positive relationships with service users and maintained professional boundaries at all times.
  • Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
  • Reported any incidents or accidents in accordance with company policy and procedure.
  • Assisted clients with personal care, such as showering and dressing.
  • Conducted risk assessments on behalf of service users who were deemed at risk of harm or exploitation.
  • Supported clients to access education, training or employment opportunities.
  • Provided emotional and practical support to vulnerable adults.
  • Delivered one-to-one sessions focused on developing communication skills, problem solving techniques, self-confidence building.
  • Administered medication according to company guidelines whilst monitoring its effectiveness.
  • Provided advocacy services for service users during meetings with external agencies or professionals.
  • Attended regular reviews of service user's care plans to ensure the best outcomes for each individual.
  • Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
  • Managed challenging behaviour from clients in a calm manner by utilising de-escalation techniques.
  • Actively encouraged service users to make decisions about their own lives where appropriate.
  • Liaised effectively between other professionals involved in a client's care, such as doctors, nurses, social workers and family members.
  • Facilitated group sessions aimed at providing information regarding healthy lifestyles, substance misuse issues.
  • Organised leisure activities for clients in the community.
  • Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
  • Lifted, moved and adjusted clients to ambulate individuals for diverse needs.

Support Worker

Identity WA
Perth, WA
06.2019 - 05.2025
  • Supported clients' social, physical and emotional needs to help integrate into local community.
  • Tracked client behaviors, daily activities, new skills, and notable incidents for documentation purposes.
  • Conducted household tasks, including cleaning and laundry, to maintain a clean and safe living environment.
  • Administered medication as prescribed and maintained accurate records of clients' medication schedules.
  • Evaluated and addressed individual client needs and concerns.
  • Coordinated care with interdisciplinary teams and community contacts to promote continuity of care.
  • Assisted and advocated for clients obtaining financial resources and government entitlements.
  • Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
  • Improved outcomes and successes by utilizing multidisciplinary risk identification and management in care planning.

Education

Some College (No Degree) - Diploma Mental Health

University of Tasmania
TAS
03-2019

Skills

  • Medication administration
  • Risk assessment
  • Data documentation
  • Crisis intervention
  • Care coordination
  • Independent living skills
  • Client assessment
  • Communication techniques
  • Team collaboration
  • Behavior management
  • Emotional support
  • Problem solving
  • Behavioral support
  • Daily living assistance
  • Documentation and reporting
  • Cleaning and sanitizing
  • Verbal and written communication
  • Empathy and patience
  • First aid and CPR
  • Attention to detail
  • Mobility support
  • Basic caregiving
  • Meal planning and preparation
  • Active listening
  • Disability care

Timeline

Support Worker

Identity WA
06.2019 - 05.2025

Support Worker

Rise Network
10.2017 - Current

Some College (No Degree) - Diploma Mental Health

University of Tasmania

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Alphine Chepchumba