Alrin Jogi
Cranbourne East,Australia
Summary
Results-driven professional with extensive experience in customer service, conflict resolution, and communication with 3rd party clients. Demonstrates strong verbal and written communication skills. Ability in creating positive impressions upon customers and stakeholders. Consistently recognized as hardworking and eager to take on new responsibilities. Organized professional with experience in assisting inspections and delivering results. Remains poised in stressful environments.
Overview
2
2
years of professional experience
Work History
Caretaker/Receptionist/Temporary Building Manager
Royal Albert Queens Rd
03.2023 - 09.2024
- Scheduled, assisted, and provided information to apartment tenants/owners while maintaining access records for third-party contractors/building surveyors to ensure smooth apartment operations.
- Engaged in critical observation and maintenance of the building, addressing general public space upkeep as well as monitoring and resolving minor building issues.
- Prepared documents for moving in/out days, including creating reports and sending formal emails. Also performed surveillance monitoring and acted as the first point of contact.
- Developed strong working relationships with tenants through courteous customer service practices.
- Monitored access control systems to ensure only authorized personnel were entering the building.
Casual Pick Packer
Mail Force
, VIC
01.2023 - 02.2023
- Managed daily packing of multiple items in a fast-paced environment to meet 3rd party business demands as a casual contractor.
- Inspected packages for accuracy and completeness before shipping.
Education
Bachelor of Accounting/business -
Royal Melbourne Institute of Technology
Melbourne, VIC01-2027
Skills
- Safety awareness
- Interpersonal Relationships
- Conflict Resolution
- Complaints Handling
- Decision-Making
- Customer Service
- Reliability
- Record-keeping
- Teamwork and Collaboration
- Problem-solving aptitude
- Call handling
Hobbies and Interests
- I love to engage in team sport
- I also sew clothes in my spare time, which was an interest I picked up during the pandemic
- I love to listen and play music
- I like to travel and explore new places in my free time
References
- Veronica Blaire, Piano teacher from St Anthony's Parish community, 0409955736
- Jacques Knubley, Building Manager At Royal Albert Apartments (Most recent past employer), 0432394523
Timeline
Caretaker/Receptionist/Temporary Building Manager
Royal Albert Queens Rd
03.2023 - 09.2024
Casual Pick Packer
Mail Force
01.2023 - 02.2023
Bachelor of Accounting/business -
Royal Melbourne Institute of Technology
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