Summary
Overview
Work History
Education
Skills
Timeline
Generic

Altaf Jalal

SHAILER PARK,Queensland

Summary

Dedicated Operations Manager with extensive experience streamlining business processes to ensure optimal efficiency. Proven track record in budget administration, staff training, and procedure monitoring, leading to enhanced operational performance. Expertise in data analysis and Profit & Loss management drives impactful service operation improvement strategies. Career objective focuses on leveraging skills to further elevate organizational success.

Overview

33
33
years of professional experience

Work History

Group Service Manager

Frizelle Sunshine Automotive Group
Gold Coast, QLD
01.2019 - Current
  • January 2017 - 2019
  • Service Manager – Audi Springwood
  • Service Manager – JLR, Springwood.

Group Service Manager

Bartons
01.2015 - 01.2017
  • Company Overview: Wynnum & Capalaba
  • Service Manager Holden & Mitsubishi
  • Wynnum & Capalaba

General Manager Operations

Andersons Auto City
Gladstone Central, Qld
01.2006 - 01.2014
  • Company Overview: Gladstone, Central Qld.
  • Assistant Service Manager – January 2006 to March 2006.
  • Service Manager – March 2006 to December 2010.
  • General Manager – January 2011 to July 2014.
  • DEP - Dealer Executive Programme with Holden, Australia, 2013.

Assistant Service Manager

Motorama Toyota & 4x4xMore
01.2000 - 01.2006
  • Service Advisor
  • Warranty Administration

Automotive Apprentice

Southside Toyota (AP Eagers)
Wooloongabba, QLD
01.1996 - 01.2000
  • Automotive Apprenticeship
  • Warranty Administration
  • Service Advisor

Picture Framing Business

Family Business
Mt Gravatt
01.1992 - 01.1996

Education

Cert 4 - Business Management

Mt Gravatt TAFE
Mount Gravatt, QLD
01-1994

Skills

  • Service management
  • Customer service
  • Team leadership
  • Process improvement
  • Employee training
  • Conflict resolution
  • Performance evaluation
  • Data analysis
  • Project management
  • Business development
  • New employee hiring
  • Customer relations
  • Reliability
  • Staff motivation
  • Team collaboration
  • Brand management
  • Problem-solving abilities
  • Performance tracking and evaluation
  • Positive attitude
  • Time management abilities
  • Budget management
  • Business analysis and reporting
  • Cost reduction strategies
  • Hiring and training
  • Coaching and mentorship

Timeline

Group Service Manager

Frizelle Sunshine Automotive Group
01.2019 - Current

Group Service Manager

Bartons
01.2015 - 01.2017

General Manager Operations

Andersons Auto City
01.2006 - 01.2014

Assistant Service Manager

Motorama Toyota & 4x4xMore
01.2000 - 01.2006

Automotive Apprentice

Southside Toyota (AP Eagers)
01.1996 - 01.2000

Picture Framing Business

Family Business
01.1992 - 01.1996

Cert 4 - Business Management

Mt Gravatt TAFE
Altaf Jalal