Altaf Khan Mohammed
Tennant Creek
Summary
As an experienced administrative professional, I am skilled in supporting business functions including Administration, Managing teams, database management, and human resources. Additionally, I am a collaborative team player with strong communication, decision-making, and time-management abilities.
Overview
6
6
years of professional experience
Work History
Support Adminstrator Officer
NTG Tennant Creek Community Corrections
11.2023 - Current
- Improved overall department efficiency by streamlining processes and implementing new policies.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Increased employee satisfaction with constructive performance evaluations and targeted feedback.
- Boosted team morale through recognition programs, resulting in higher productivity levels.
- Fostered a culture of continuous improvement by encouraging staff to identify areas of opportunity and propose solutions.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Optimized resource utilization by reallocating personnel based on workload assessment resulting in balanced workload distribution among the team members.
- Wrote detailed narrative reports for use in investigations.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
Administration Officer
TipTop Transport Solutions
06.2021 - 01.2023
- Organizing daily operations in both the front and back-office areas, directing client flow, and assisting with HR tasks
- Create and update office procedures and documents to improve efficiency
- Produce accurate and professional word-processed work, such as emails and letters
- Arrange and set up meetings, including new hire orientation, and handle funding for administrative and HR needs
- Ensure that the office is well-maintained, arranging necessary repairs and working with the IT department to resolve system issues
- Signing off vehicles to new staff and maintaining files
- I also implement the monetary recovery of unpaid violations
- Make sure that all staff cell phones are ordered, programmed, and repaired as needed, and have the correct paperwork filled out and updated
- Investigate any issues, like undelivered, damaged, missing, or refused packages
- Responsible for reconciling packages that had been delivered and packages that had been picked up by drivers
- Uses advanced computer skills to deliver reports fast and efficiently, and to meet daily goals
- Makes sure that all checks given to the drivers by the customers are entered correctly and that all reports have been filed correctly
- Familiarize with every process to ensure a very efficient execution
- Works with the customer daily, whether it is for package pick-up or customer issues
- Office Admin Support
Site Supervisor
Wilson Security Katherine
02.2020 - 01.2021
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
- Led major initiatives within the department that drove innovation or addressed critical business challenges.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Collaborated with architects and engineers to ensure design specifications were met throughout the construction process.
- Improved employee morale through consistent leadership support, fostering a positive working environment conducive to productivity.
- Oversaw equipment maintenance routines regularly ensuring optimal performance levels across all machinery used onsite.
- Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
Software Engineer/Analyst
Manvision Consulting
02.2019 - 02.2020
- Improved software performance by identifying and resolving bottlenecks in the code.
- Enhanced user experience with intuitive interface design and responsive web applications.
- Collaborated with cross-functional teams to deliver high-quality software products on schedule.
- Designed robust testing frameworks to validate functionality and ensure a high level of quality assurance.
- Established efficient communication channels within the team, leading to better collaboration among members during project development phases.
- Reduced system downtime by proactively addressing potential issues through regular maintenance activities.
- Implemented automated build and deployment processes to streamline release management procedures.
- Contributed to open-source projects, sharing knowledge with the broader community while gaining valuable insights from other experienced professionals.
- Proactively identified security vulnerabilities in application code, implementing necessary measures to mitigate risks.
- Updated old code bases to modern development standards, improving functionality.
- Integrated third-party tools and components into applications.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Collaborated with management, internal and development partners regarding software application design status and project progress.
- Collaborated with fellow engineers to evaluate software and hardware interfaces.
- Provided guidance and mentored less-experienced staff members.
- Promoted experience with Kubernetes, Docker and Amazon Web Services.
- Reduced cyber risks by conducting regular vulnerability assessments and penetration tests.
- Streamlined security processes by integrating various security tools and technologies into a unified platform.
- Collaborated with IT teams to ensure secure implementation of new software applications and systems.
- Optimized security infrastructure by evaluating, recommending, and implementing appropriate hardware and software upgrades.
Administrator of Human Resources
Smith Family
02.2018 - 03.2019
- Provides leadership to HR Team and oversees agency HR functions, including employee relations, talent acquisition, training and development, and payroll and benefits
- Develops, aligns, and executes HR programs and initiatives across the agency
- Advises Commissioner and other members of the senior leadership team on HR policy, strategy, rules, and bargaining agreements and partners with leaders across the agency to provide consistent solutions to complex personnel issues
- Serves a key role with labour contract negotiations and bargaining processes
- Develops workforce staffing plan and builds a talent acquisition strategy to address critical needs
- Serves as liaison with State Board Executive Committee and Commissioner’s appraisal process
- Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment
- Implemented VAI for order entry, shipping, inventory, and accounting
- Spearheaded continuous improvement on hardware and software architectures that supported eBusiness Suites (EBS)
- Led functional and technical support for implementation of software applications and enhancements
- Conformed to quality, performance, and inter-operability standards for implementation of solutions
- Liaised with facilities personnel to manage security and infrastructure expansion, data centre modifications, equipment placement, power management and cooling
- Managed IT staff monitoring and diagnosing server and data centre problems, design, and implementation of new data centre technologies.
Education
Diploma of Business/Leadership - Management
Holmes College
Sydney, NSW2016
Masters - software Developing: Computer and Information Sciences
Victoria University
2014
Graduate Diploma of Commerce - Ecommerce
Charles Strut University
2013
Bachelor of Computer Science - Information Technology
Osmania University of Technology
India2006
Skills
- Skills
- Data Entry, Customer Service
- Computer skills
- Time management
- Organizational skills
- Proficiency in
- Microsoft Office
- Knowledge of Human Resources
- QuickBooks
- Internet Research
- Customer Service
- Microsoft Suite
- Communications
- Data Entry
- Computer Skills
- Microsoft Word, Excel, Outlook, PowerPoint
Timeline
Support Adminstrator Officer
NTG Tennant Creek Community Corrections
11.2023 - Current
Administration Officer
TipTop Transport Solutions
06.2021 - 01.2023
Site Supervisor
Wilson Security Katherine
02.2020 - 01.2021
Software Engineer/Analyst
Manvision Consulting
02.2019 - 02.2020
Administrator of Human Resources
Smith Family
02.2018 - 03.2019
Diploma of Business/Leadership - Management
Holmes College
Masters - software Developing: Computer and Information Sciences
Victoria University
Graduate Diploma of Commerce - Ecommerce
Charles Strut University
Bachelor of Computer Science - Information Technology
Osmania University of Technology
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