Altandorj Batsaikhan
Sydney,NSW
Summary
Adept Bar Waiter with a proven track record at CHOCO CLUB MONGOLIA, excelling in customer service and cleanliness. Demonstrated ability to resolve complaints efficiently, ensuring guest satisfaction. Skilled in multitasking and maintaining a pristine bar environment, highlighting strong memory retention and order-taking capabilities. Organized with experience in different restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Motivated worker with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Industrial Trainee
CREATERS OF TOWER
10.2022 - 05.2023
- Enhanced product quality through rigorous testing procedures and data analysis, leading to higher customer satisfaction ratings.
- Worked closely with industrial professionals to expand upon acquired training with practical knowledge.
- Supported team in industrial work completion, gaining experience in cross-functional positions and processes.
Waiter
ENZIMA RESTAURANT
06.2021 - 05.2022
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Supported needs of 3- person wait staff who attended to specific needs of countless customers daily for different restaurant with social relevancy and intentionality.
Bar Waiter
CHOCO CLUB MONGOLIA
11.2020 - 03.2021
- Maintained clean and organized bar area.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Poured and prepared mixed drinks for over 100 customers daily.
Hotel Waiter
BERS HOTEL
07.2019 - 05.2020
- Streamlined order-taking processes by effectively communicating with both guests and kitchen staff, minimizing errors and wait times.
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
Postal Clerk
ULAANBAATAR SHUUDAN
08.2018 - 08.2019
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Education
High School Diploma -
21St
Mongolia UB BZD Disctrict06.2020
Skills
Customer Service
Strong multitasking
Cleaning and sanitization
Order Taking
Memory retention
Cleanliness
Certification
Altandorj BATSAIKHAN
Brendan Power - Director www.cleartowork.com.au support@cleartowork.com.au
Dated: 26/09/2024
Certificate Number: 00696959
Provider Number: 21907
Provider Name: CLEAR TO WORK PTY LTD
Timeline
Industrial Trainee
CREATERS OF TOWER
10.2022 - 05.2023
Waiter
ENZIMA RESTAURANT
06.2021 - 05.2022
Bar Waiter
CHOCO CLUB MONGOLIA
11.2020 - 03.2021
Hotel Waiter
BERS HOTEL
07.2019 - 05.2020
Postal Clerk
ULAANBAATAR SHUUDAN
08.2018 - 08.2019
High School Diploma -
21St
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