Althea Joyce San Pedro
North Gosford
Summary
Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Assistant In Nursing
The Orchards Aged Care
11.2022 - Current
- Scheduled and accompanied clients to medical appointments.
- Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Supported clients'' mental health by actively listening to concerns and offering compassionate companionship during challenging times.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Customer Service Representative
Azpired Inc.
01.2022 - 07.2022
- Responded to customer requests for products, services, and company information.
- Trained staff on operating procedures and company services.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Education
Bachelor of Nursing - Nursing
Australian Catholic University
40 Edward St, North Sydney NSW 206002.2027
High School Diploma -
St. Alphonsus Catholic School
Poblacion Lapu-Lapu City, Cebu, Philippines, 601504.2022
Skills
- Resident Care Associate
- Elderly Care
- Personal Hygiene Assistance
- Online ordering familiarity
- Flexible Schedule
- Teamwork and Collaboration
- Calm and Professional Under Pressure
- Microsoft Office
- Paperwork Processing
- Call center experience
Timeline
Assistant In Nursing
The Orchards Aged Care
11.2022 - Current
Customer Service Representative
Azpired Inc.
01.2022 - 07.2022
Bachelor of Nursing - Nursing
Australian Catholic University
High School Diploma -
St. Alphonsus Catholic School
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