Aluel Leek
Springfield,QLD
Summary
I am an energetic and driven recent high school graduate eager to put my own qualities to use in providing exceptional service to a variety of customers. I am eager to learn new skills and traits in order to improve, broaden my knowledge, and operate efficiently. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Dental Receptionist
Dental Clinic
West End, QLD
03.2023 - 08.2023
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Streamlined insurance claims processing for faster reimbursement and improved patient experience.
- Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
Pick Packer
Repco
Pinkenba, QLD
08.2023 - 11.2023
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Customer Service Cashier
KMART
01.2022 - 03.2023
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Crew Member
Hungry Jacks
Redbank, QLD
04.2020 - 12.2021
- In all workplaces I developed immaculate skills in customer service, I worked in a very busy and fast paced environment enabling me to have the skills and knowledge to respectfully interact with a variety of people
- Maintained clean, sanitized and well-organized food preparation zones
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Queensland Certificate Of Education - High School
St James College
Brisbane, QLD11.2022
Skills
- Warehouse Cleaning
- Warehouse Safety Protocols
- Staging and Sorting
- Electric Pallet Jack
- Pick Products
- Team Goals
- Customer Experience
- Data Input
- Checking Paperwork
Timeline
Pick Packer
Repco
08.2023 - 11.2023
Dental Receptionist
Dental Clinic
03.2023 - 08.2023
Customer Service Cashier
KMART
01.2022 - 03.2023
Crew Member
Hungry Jacks
04.2020 - 12.2021
Queensland Certificate Of Education - High School
St James College