Open To Work
Aluel Mawiir
Brookfield,Australia
Work Preference
Summary
Dynamic Managing Director at Infinate Care Pty Ltd with a proven track record in enhancing operational efficiency and client relationships. Skilled in business intelligence and problem-solving, I successfully led strategies that improved service delivery and staff training, fostering a culture of excellence and compliance in healthcare settings.
Overview
17
17
years of professional experience
Work History
Managing Director
Infinate Care Pty Ltd
Melbourne, VIC
01.2022 - 11.2024
- Ensured compliance with applicable laws, regulations, policies, and procedures related to business operations.
- Facilitated meetings between stakeholders to discuss issues and resolve conflicts effectively.
- Managed external communications such as press releases, media interviews.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Reviewed reports from departments to identify areas of improvement in operational efficiency.
- Increased efficiency, effectiveness and profitability by managing team productivity, costs and budgets.
- Emotional support
- Led operational strategies to enhance service delivery across multiple care facilities.
- Developed training programs for staff to improve skill sets and patient care standards.
- Oversaw compliance with regulatory requirements and quality assurance protocols.
- Collaborated with healthcare professionals to optimize patient outcomes and support services.
Disability Support Worker
Cocoon Residential home
Melbourne, VIC
01.2021 - 2022
- Assisted residents with daily living activities and personal care tasks.
- Supported residents in social and recreational activities to enhance engagement.
- Collaborated with healthcare professionals to coordinate individual care plans.
- Monitored and documented resident behavior and health changes accurately.
- Provided emotional support and companionship to enhance resident well-being.
- Maintained a safe and clean environment for residents at all times.
- Communicated effectively with families regarding resident needs and progress.
- Participated in training sessions to improve caregiving techniques and practices.
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Managed challenging behaviors through positive reinforcement techniques.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Provided emotional support to individuals with physical or mental disabilities.
- Transported clients to appointments, social events, and other activities as needed.
- Encouraged independence by teaching skills needed for everyday life.
- Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
- Administered medication according to doctor's orders and monitored side effects.
- Communicated regularly with families of disabled individuals regarding care plans and updates.
- Developed strategies to help individuals cope with their disability.
- Maintained organized filing system for client records, providing complete documentation of all interactions.
- Facilitated communication between nonverbal individuals using sign language or other methods.
- Recorded patient temperature, pulse, and blood pressure to monitor health and well-being.
- Helped clients get in and out of beds and wheelchairs.
Angels Care for Disability and Mental Health
01.2017 - 01.2019
- My Duties/ role involved
- Personal Care
- Transportation
- Medication assistance
- Cleaning
- Meal preparation
- Incident report
- Communicating positively with clients and co-workers
- Documenting all that took place during shifts in communication folder
- Showering
- Toileting
Restaurant Waiter
Kealba hotel
Melbourne, VIC
2009 - 2012
- Provided friendly and attentive service to enhance guest dining experiences.
- Took orders accurately and communicated them to kitchen staff efficiently.
- Assisted in setting up dining areas for various events and occasions.
- Collaborated with team members to maintain a clean and organized workspace.
- Managed guest inquiries and resolved concerns promptly and professionally.
- Handled cash transactions and processed payments using POS systems.
- Ensured compliance with health and safety standards throughout service operations.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Resolved customer complaints in a polite manner according to company policy.
- Checked on guests during meals to ensure satisfaction with each course.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Education
Graduate certificate - Public Health
Victoria University
01-2025
Bachelor of Arts - Communications
Victoria University
01-2023
Certificate 4 - Individual Support
01-2017
Diploma -
Children's Services
01-2013
Advanced Diploma - Public Relations
Victoria University
01-2011
Diploma - Business Management
Victoria University
01-2010
Masters - Public Health
Victoria University
Currently Still Enrolled Skills
- Reliable
- Excellent communication skills
- Able to work in both a team and individual setting
- Good time management
- Punctual
- Problem solving
- Excellent in computing
- Community leader
- Business intelligence
- Self motivation
- Client relationships
- Public health research
- Team collaboration
Languages
- English
- Dinka
References
On request
Special Achievements
- CPR Certificate, 2026
- Asthma, 2026
- First Aid Certificate, 2026
- Anaphylaxis Certificate, 2026
- National Police Check Certificate, 2026
- Working with Children Check, 2026
Activities
- Shopping
- Dancing
- Cooking
- Cleaning
Timeline
Managing Director
Infinate Care Pty Ltd
01.2022 - 11.2024
Disability Support Worker
Cocoon Residential home
01.2021 - 2022
Angels Care for Disability and Mental Health
01.2017 - 01.2019
Restaurant Waiter
Kealba hotel
2009 - 2012
Graduate certificate - Public Health
Victoria University
Bachelor of Arts - Communications
Victoria University
Certificate 4 - Individual Support
Diploma -
Children's Services
Advanced Diploma - Public Relations
Victoria University
Diploma - Business Management
Victoria University
Masters - Public Health
Victoria University